Technical Product Manager

PAR Technology • New Hartford, NY

4d • Hybrid

About The Position

The Technical Product Manager, POS Software is responsible for product planning and execution across the full product lifecycle, with a strong focus on technical systems, integrations, and platform capabilities that power PAR’s POS ecosystem.
This role operates at the intersection of business strategy, technical architecture, and customer-driven innovation. You will work closely with engineering teams to define and prioritize work that aligns with PAR’s product strategy, technical standards, and long-term scalability goals. This position reports to the Product Line Leader and requires comfort operating in a fast-paced, ambiguous environment with multiple concurrent initiatives.

Requirements

• 5+ years of experience in product management, product ownership, or technical business analysis working closely with software engineering teams
• Experience building and scaling enterprise-grade B2B or B2B2C software platforms in high-availability environments
• 3+ years of experience in hospitality, retail, or transaction-heavy systems (POS, payments, ordering, integrations, or similar domains)
• Demonstrated ability to create and execute a technical product roadmap aligned to business and platform strategy
• Strong track record of delivering results using Agile development practices informed by metrics, telemetry, and user data
• Experience leading initiatives involving APIs, integrations, cloud services, and distributed systems
• Ability to influence and align cross-functional teams without direct authority
• Comfortable operating in a fast-paced, data-driven, and entrepreneurial environment
• Excellent written and verbal communication skills with the ability to translate complex technical concepts into clear, actionable language
• Willingness to become a subject matter expert on the products and systems you own

Nice To Haves

• Working knowledge of modern software architectures, cloud platforms, APIs, and system integrations strongly preferred

Responsibilities

• Own and prioritize the product backlog by defining, refining, and sequencing epics and user stories aligned to business goals and technical strategy
• Serve as the product representative for one or more Agile delivery teams, actively participating in Scrum ceremonies and unblocking delivery
• Act as the technical product expert with a deep understanding of current system architecture and a clear vision for platform evolution
• Partner closely with Engineering to define functional and non-functional requirements, architectural tradeoffs, and scalability considerations
• Balance business value, technical debt, risk reduction, time sensitivity, and opportunity enablement when prioritizing work
• Manage roadmap dependencies, risks, and delivery commitments with transparency
• Collaborate with Product Managers and cross-functional teams to deliver complex, multi-team initiatives such as platform enhancements, integrations, and migrations
• Interface regularly with executives, engineering leaders, operations, and business stakeholders to align priorities and outcomes
• Influence across teams and functions without formal authority, building strong, trusted partnerships

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees