Technical Product Manager (Voice AI)

Lavendo • Boston, MA

2d • $120,000 - $150,000 • Remote

About The Position

Our client is transforming how small businesses handle customer calls through an AI-powered voice system that works out of the box. Their platform answers calls 24/7, books appointments, and handles customer requests automatically, no coding or complex setup required. Founded by experienced entrepreneurs with deep expertise in AI and business operations, the company has built a solution that captures revenue businesses were leaving on the table, with over 1,000 customers already seeing results. As they scale across restaurants, dental practices, HVAC companies, cleaning services, and call centers, they're building a category-defining product in a massive, underserved market. Our client is on a mission to make enterprise-grade AI accessible to every small business owner, enabling them to capture every customer, reduce manual work, and unlock significant new revenue without complexity or friction. Their goal is straightforward: give every business the power to operate like a large enterprise, even if they're a solo operator or small team. As a Technical Product Manager you will drive the AI agent builder platform. You'll translate complex AI capabilities into intuitive product experiences, working at the intersection of cutting-edge technology and real-world business needs. This role is critical to scaling our client’s "1-click" AI agent creation while maintaining the quality their partners depend on.

Requirements

• 5+ years of product management experience in B2B SaaS
• Strong technical background with ability to engage in architecture and API discussions
• Technical degree (CS, Engineering) or equivalent hands-on experience
• Experience building developer-facing products (APIs, SDKs, platforms, or tools)
• Proven track record shipping products that balance complexity with simplicity
• Data-driven decision maker with strong analytical skills
• Excellent communication skills across technical and business stakeholders
• Startup experience in fast-paced, high-growth environments
• Ability to work from ±7:00 AM to 4:00 PM ET

Nice To Haves

• Creative product instincts and problem-solving mindset
• High autonomy and sense of ownership, comfortable making independent decisions
• Strong partnership skills and commitment to customer success
• Passion for technology that changes how businesses operate

Responsibilities

• Own and execute the product roadmap for the AI agent builder platform, while label strategic projects
• Collaborate with engineering on technical architecture and feature development
• Translate insights from 200+ partners and stakeholders into actionable product requirements
• Drive product decisions using data, partner feedback, and competitive analysis
• Work cross-functionally with sales, marketing, compliance, and partner success teams
• Maintain deployment speed (<3-minute setup) while expanding capabilities
• Build product specs, manage backlogs, and lead agile development processes

Benefits

• Competitive base salary: Zone 1 (United States): $120,000-$150,000 USD per year Zone 2 (Europe): $60,000-$100,000 USD per year Zone 3 (LatAm): $50,000-$80,000 USD per year
• Remote-first flexibility; work ET hours on your terms
• Real decision-making authority with supportive leadership, you're trusted to get things done your way
• Join the hypergrowth company leading the Voice AI revolution in Silicon Valley
• Help democratize AI technology for millions of small and mid-sized businesses worldwide
• Strong product-market fit with rapid growth trajectory
• Solve cutting-edge AI challenges (hallucinations, deployment, reliability)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees