Technical Product Manager, Specialty Core Platform

Humana

2d • Remote

About The Position

Become a part of our caring community and help us put health first The Technical Product Manager, Specialty Core Platform, is a senior technical expert responsible for guiding the architectural direction, integration design, technical implementation, and ongoing optimization of the Specialty Core Platform. Reporting to the Director, Specialty Core Platform, this role will lead the strategy, development, and lifecycle management of products that support the Specialty business. The position serves as a critical liaison between business units and information technology teams, ensuring alignment with organizational goals and the prioritization of initiatives that advance the Specialty business's strategic objectives. The Product Manager fosters strong relationships with stakeholders, translates business needs into technical requirements, and drives solutions that enhance operational efficiency, innovation, and business value. The Project Acadia Technical Product Manager plays a pivotal role in ensuring the successful execution of the project and ongoing support for IT horizontal teams. This position drives the transition from legacy specialty member systems to the Trizetto Facets platform and oversees the development and implementation of the integration hub. By facilitating seamless data exchange between Facets, Humana systems, and downstream applications, the Technical Product Manager provides essential support to IT horizontal teams and helps maintain operational efficiency across the organization.

Requirements

• Bachelor's degree in computer science, Information Technology, Engineering, or related field.
• Demonstrated experience in product management, program management, or related functions.
• Experience working with both business and IT stakeholders, particularly in multi-year transformation programs.
• Familiarity with third-party vendor management and technology integration is the best practice.
• 4+ years of progressive leadership experience including at least 2 years in technical product management, senior engineer, or architecture-focused role.
• Deep expertise in designing and supporting complex data-integration ecosystems involving Kafka, APIGEE, Azure Data Lake, Databricks, Postgres, and Snowflake, including selecting appropriate integration patterns based on latency, state-change, and multi-recipient requirements.
• Hands-on experience designing and integrating COTS (commercial off-the-shelf platforms) preferably in healthcare or highly regulated environments.
• Hands-on experience designing and integrating Cloud solutions including experience with Microsoft Azure.
• Strong proficiency in integration patterns, API design, data modeling, and workflow configuration.
• Demonstrated expertise in leading engineering teams, reviewing solutions and enforcing technical standards.
• Solid understanding of healthcare data, compliance, and security frameworks.
• Excellent communication, problem-solving, and collaboration skills.

Nice To Haves

• Advanced degree (e.g., MBA, master's in healthcare management, information technology, or related field).
• Demonstrated experience leading cross-functional teams and complex projects aligned with organizational strategy.
• Exceptional communication and influencing skills with the ability to engage and inspire diverse stakeholders.
• Proven track record in managing change and supporting transformational initiatives.
• Strong results orientation with measurable achievements in business growth, operational efficiency, innovation, or quality improvement.
• Commitment to ongoing professional development, such as leadership programs, industry certifications, or mentorship.
• Strategic thinking and strong business acumen, including market analysis and decision-making in support of long-term objectives.
• Demonstrated cultural competence and commitment to fostering an inclusive work environment.

Responsibilities

• Develop and articulate technical product vision, strategy, and roadmap aligned with Specialty business priorities and organizational objectives.
• Build and maintain effective, collaborative relationships with business and IT stakeholders to ensure transparency, mutual understanding, and shared goals.
• Lead the gathering and prioritization of requirements, ensuring stakeholder needs are consistently represented.
• Oversee cross-functional teams through the product lifecycle, from concept through delivery and ongoing optimization.
• Coordinate the transition of in-house solutions to third-party models, ensuring minimal disruption and alignment with strategic outcomes.
• Monitor product performance using defined metrics, solicit feedback, and implement continuous improvements.
• Ensure compliance with all relevant policies, standards, and regulatory requirements.
• Serve as the technical product manager and subject matter expert for the core platform's architecture, configuration, integrations, and ongoing performance.
• Design and validate solution architectures including data models, APIs, workflow configuration, and integration with enterprise platforms.
• Partner with the vendor teams to translate business requirements into scalable technical solutions, participating in design reviews and solution planning.
• Lead complex engineering efforts including data migration design, environment configuration, interface development and platform extensions.
• Establish and enforce engineering best practices including coding standards testing approaches, documentation and use of AI.
• Support project delivery teams by creating technical blueprints, estimating development effort and mitigating technical risks.
• Troubleshoot and resolve escalated technical issues including root-cause analysis and remediation.
• Provide technical mentorship to engineers and cross-functional team members, helping develop internal expertise around the new platform.
• Collaborate with enterprise architecture, security, and tech operations teams to ensure solution compliance with company standards.
• Inform platform roadmap evolution, assessing new features, upgrades and enhancements for existing and future business.
• Support change management efforts by contributing to change readiness process, documentation, and communication.

Benefits

• Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees