Technical Product Manager, Specialist

The Vanguard GroupMalvern, PA
1dHybrid

About The Position

At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Requirements

  • Undergraduate degree or equivalent combination of training and experience required.
  • Minimum of five years related work experience.

Nice To Haves

  • Graduate degree preferred.
  • Two years of leading large cross-functional teams on major organizational projects preferred.

Responsibilities

  • Leads technical product management activities for multiple technical products, or one strategic technical product. Participates in the design and continuous improvement of the technical solution.
  • Collaborates with cross-functional teams to create best practices that drive significant change to the client experience.
  • Coaches technical product teams towards best practices and learnings. Ensures delivery of messaging, communication, and customer outreach as necessary.
  • Partners with stakeholders to resolve production and implementation issues in a timely manner, and supports/drives escalations where required to enable rapid delivery.
  • Leads the planning, development and implementation of new technical products. Defines and analyzes technical markets, developing detailed product features and requirements, and developing implementation plans.
  • Employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
  • Participates in and provides recommendations for ongoing business planning and departmental prioritization activities.
  • Participates in the team’s engineering practices in development, continuous integration, and automated deployment.
  • Participates in special projects and performs other duties as assigned.
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