Technical Product Manager, Networks & Security

LG Electronics • Lincolnshire, IL

4h • Onsite

About The Position

LG Electronics, a global leader in technology with a history spanning over six decades and a presence in over 290 locations, is seeking a Technical Product Manager – Networks/Security for its rapidly-growing Software Solutions business. This in-office position, located in Lincolnshire, IL, requires the individual to serve as a subject matter expert for enterprise-level networking and information security. The role focuses on the deployment and integration of LG's digital signage hardware and Cloud remote monitoring/control (RMS) and content management (CMS) software within various IT environments, including Enterprise, Operational Technology, Retail, Healthcare, Transportation, and Government. This is not an internal IT position; rather, it involves representing LG and interfacing with customers' IT, information security, and network administration teams at major corporations and leading system integrators. The work will involve large-scale networks of LG commercial displays used in diverse applications such as airport flight information, digital menu boards for quick-service restaurants, and digital out-of-home advertising.

Requirements

• Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, Information Systems or related field is required.
• Minimum of 8 years of experience in enterprise network design and architecture or overseeing enterprise network and security required.
• Direct experience in one or more of the following areas: IAM, PKI, SSO, EDR/XDR, Authentication, Encryption, Certificate management, mobile device management (MDM) and provisioning.
• In-dept understanding of networking protocols, TCP/IP, UDP, Multicast, WiFi, Firewall, RESTful API
• Ability to debug networking and communication issues
• Excellent verbal, written communication, and interpersonal skills, including the ability to build strong relationships with clients and internal stakeholders.
• Strong technical, analytical and problem-solving skills.
• Ability to travel domestically and internationally for up to 1 week in duration and 10% of the time.

Nice To Haves

• Industrial OT and IoT cyber-security experience is a plus.
• SaaS and PaaS deployment and Data Orchestration experience is a plus

Responsibilities

• Lead the networking and security integration of LG software solutions with customer’s IT infrastructure.
• Recommend best cyber/information security policies to customers using LG digital signage and associated software.
• Author system and software requirements specifications with respect to advanced security, for the product planning and R&D teams.
• Assist customers in debugging, resolving field issues, and coming up with solutions for security and networking issues when integrating LG solutions.
• Strengthen LG software business competitiveness through the discovery of new solutions and driving proof-of-concept to for LG’s next generation software solution
• Collaborate with sales, marketing, product planning, and R&D, to develop next generation of secure solutions that keep up with industry networking and security protocols.
• Build and maintain strong relationships with clients by understanding their businesses, industries, and unique challenges, and proactively identifying and addressing their needs.
• Generate proposals, presentations, and other materials to effectively communicate LG’s networking and security advantage/value propositions to potential customers.
• Work closely with the sales team to ensure successful hand-off and implementation of new business opportunities, and to ensure client satisfaction and retention.
• Perform SWOT analysis of LG commercial displays and cloud SaaS in networking and security features/capabilities. Monitor market trends and competitive landscape to identify opportunities and threats and provide insights and recommendations to senior management.
• Support the Software Solutions BDM team for onboarding new customers, product demos, trainings and webinars, and trade shows.

Benefits

• No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
• Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
• Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
• Performance based Short-Term Incentives (varies by role).
• Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
• Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
• Group Rate Life and Disability Insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 1-10 employees