Technical Product Manager, Communications

Tennr•New York City, NY

13d•Onsite

About The Position

We’re looking for a Technical Product Manager to help build the communications backbone of healthcare technology — making phone calls, texts, and emails not just possible, but compliant, scalable, and intelligent. Communications are becoming our superpower, and this platform will be the foundation that unlocks our next generation of products. As Communications TPM, you’ll operate at the intersection of engineering, compliance, and internal product teams. You’ll collaborate with pods across the platform, translating their needs into workflows that make communication seamless, reliable, and secure. You’ll be the subject matter expert for all things comms — the person everyone turns to when it comes to how we talk to patients, providers, and partners. This is a highly technical role — perfect for someone with platform experience and a builder’s mindset. You should love digging into how systems connect, be comfortable working with engineers on technical tradeoffs, and thrive in serving as the go-to person across teams.

Requirements

Deep technical experience: CS degree or prior experience as a software engineer.
Experience on a platform team.
Exposure to strong platform product culture and an understanding of what "great" looks like.
Product mindset: 3-5 years of product management experience, preferably in technical platforms, developer tools, or B2B SaaS.
Builder’s curiosity: Loves tinkering with languages, frameworks, and tools; comfortable discussing technical tradeoffs with engineers.
Strong communicator: Can translate technical complexity into clear product narratives for executives, customers, and partners.
Bias to action: Excited to move fast, test ideas, and refine through feedback.
Strong Product & Project management skills.
Able to lead deeply technical conversations, read code and design interfaces

Nice To Haves

Healthcare interest: Passion for applying technology to solve problems in healthcare is a plus.
Prior work on communications or compliance (Big plus)

Responsibilities

Own the Tennr communications layer and act as a service provider to other pods.
Serve as the in-house expert on all aspects of communications, including infrastructure, delivery mechanisms, and compliance.
Support product managers in making informed decisions on when to implement in workflows vs. productionize communication features.
Design and implement a scalable, automated human-in-the-loop system to ensure HIPAA-compliant communication across all channels.
Make communication of tennr in super power, business moat.