Technical Product Manager 1 - Fixed-term (3 years) -Temple Department

The Church of Jesus Christ of Latter-day Saints•Salt Lake, UT

10d

About The Position

The Technical Product Manager partners with customers and stakeholders to deliver high‑value, customer‑centered software products for the Temple Department. This role leads product discovery and planning by translating customer needs into clear requirements, defining product vision and roadmaps, and managing the full product lifecycle from concept through adoption. This is a fixed-term position that will end 3 years from the date of hire.

Requirements

Bachelor's degree in Business Information Systems (BIS) or related field
Three years of relevant professional experience
Proven experience developing and maintaining Microsoft Power Platform and Microsoft Copilot tools
Communication – Good verbal and written communicator who conveys ideas clearly to all stakeholders
Collaboration – Effective collaborator who listens respectfully, understands empathetically, and brings unity
Creativity – Ability to appropriately address customer needs and business problems
Organization – Organized and driven by repeatable system and set of work practices
Leadership/ Influencer – Able to collaborate effectively with cross-functional teams
Customer Understanding – Ability to understand a variety of customer needs in technical environments
Product Lifecycle/Planning – Experience in Agile and Scrum methodologies, tools, systems and application

Responsibilities

Help identify customer segments/personas and deeply understand needs, context, and journey
Be a customer advocate, helping others understand the customer context and representing customer needs
Gain knowledge of the industry in which customers/products/technologies converge
Coordinate with internal stakeholders; understand and prioritize their needs and direction
Help develop business cases and conduct feasibility analysis to justify product need/viability
Understand business risks and develop/execute risk mitigation plans when required
Translate customer needs into product requirements
Document and prioritize a backlog of product requirements
Assist in establishing requirements for a Minimum Viable Product (MVP)
Help establish product vision, objectives, and strategies
Manage the product lifecycle, from customer understanding to end of life
Help establish and maintain a product plan and three-year roadmap
Understand customer perceived product strengths, weaknesses, and overall value
Regularly report customer-facing product objectives and success metrics
Help ensure product success against product objectives & customer acceptance
Evaluate product success and how well it meets customer needs
Assist in developing a plan to increase product trial, adoption, and usage
Assist in developing and executing product messaging, launch and ongoing awareness plans
Facilitate customer-facing product training