Technical Parts Advisor

Fiserv • Stafford, TX

3d • Onsite

About The Position

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Technical Parts Advisor What does a Technical Parts Advisor do at Fiserv? You will lead inventory control and technical support for production print, insertion, and mail systems within Fiserv’s operations organization. The team ensures parts availability, reliable equipment performance, and coordinated maintenance to sustain high-volume transaction processing. Your work enables operational continuity, cost efficiency, and measurable uptime improvements.

Requirements

• 10+ years of experience in inventory control management and maintenance leadership.
• 8+ years of experience in maintenance management and Computerized Maintenance Management Systems (CMMS).
• 8+ years of experience in procurement, vendor management, and spare parts logistics including supplier contracts and S&OP processes.
• 8+ years of experience implementing continuous improvement methodologies, including Lean and Six Sigma (Green or Black Belt).
• 6+ years of experience troubleshooting and maintaining production print, insertion, and mail systems, including PLC/HMI-based equipment.
• Bachelor's degree in Supply Chain Management or equivalent combination of educational background, related experience, and/or military experience.

Nice To Haves

• Six Sigma Black Belt certification and hands-on project leadership in cost-reduction initiatives.
• PMP or formal project management experience managing multi-site technical rollouts.
• Experience with high-volume transactional print/mail operations in financial services or payments.
• Budget ownership experience, including forecasting, CAPEX/OPEX planning, and supplier cost negotiation.

Responsibilities

• Manage and execute inventory control strategies to maintain optimal stock levels and minimize stockouts and obsolescence.
• Oversee procurement, storage, distribution, and cycle-count processes for spare parts and consumables.
• Lead and develop maintenance technicians; establish and enforce preventive maintenance schedules and repair workflows.
• Analyze equipment performance and maintenance data to identify failure modes and prioritize corrective actions.
• Manage vendor relationships for parts procurement, specialized repairs, and service-level agreements.
• Support installation, configuration, network integration, and troubleshooting of production print and mail systems, hardware, and related software.
• Design and track KPIs and dashboards to monitor supply chain and maintenance performance; lead cross-functional continuous improvement projects to reduce costs and improve throughput.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees