Technical Operations Specialist

Aquafinity • Jupiter, FL

2d • $28 - $32

About The Position

Now Hiring: Technical Operations Specialist Location: Jupiter, FL Pay: $28.00–$32.00 per hour Schedule: Full-Time | Technical-Focused | Operations Driven At Aquafinity , our technicians are the experts in the field, but every successful service project starts with strong technical support behind the scenes. The Technical Operations Specialist plays a vital role in ensuring our service teams have the information, materials, and technical guidance they need to execute projects efficiently and accurately. This role sits at the intersection of technical troubleshooting, service readiness, and operational coordination . If you enjoy solving technical challenges, supporting field teams, and helping complex service operations run smoothly, this is an excellent opportunity to grow within a highly specialized and innovative organization. Aquafinity services commercial aquatic facilities across North America, the Caribbean, and the Pacific Rim , and our success depends on precision, collaboration, and technical expertise.

Requirements

• 3+ years of experience in field service, technical support, water systems, or a related technical environment
• High school diploma required; technical certification or related education preferred
• Strong mechanical and electrical troubleshooting aptitude
• Ability to read and interpret technical drawings, schematics, and documentation
• Working knowledge of service operations and field support processes
• Strong organizational skills and ability to manage multiple priorities simultaneously
• Detail-oriented with excellent analytical and problem-solving abilities
• Effective communicator who works well with both field technicians and office teams
• Ability to lift up to 50 pounds as needed
• May require occasional travel to field locations to support service operations
• Comfortable working at a computer for extended periods
• Ability to work in both office and field environments as required

Nice To Haves

• Experience with monitoring systems, service documentation, or RFQ processes is a plus

Responsibilities

• Provide technical troubleshooting support to Field Service Technicians and internal service teams
• Review and validate technical scope for service jobs, monitoring installations, and project work
• Assist with technical review of RFQs to support accurate service quoting
• Support administration and performance of monitoring systems and related platforms
• Coordinate materials and technical requirements with Parts Specialists and Service Coordinators to ensure job readiness
• Identify recurring technical issues and recommend process improvements
• Escalate complex or non-standard technical issues to senior technical leadership when necessary
• Maintain accurate documentation related to service scope, monitoring accounts, and project readiness
• Perform other duties as assigned

Benefits

• Competitive hourly pay at $28–$32 , based on experience
• Comprehensive benefits including medical, dental, and 401(k) with company match
• A collaborative environment where technical expertise is valued and supported
• Opportunities to improve service processes and contribute to operational excellence
• Career growth within a rapidly expanding technical services organization

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED