Technical Operations Engineer (Top Secret)

Lockheed Martin • Colorado Springs, CO

121d • $70,100 - $123,625

About The Position

Space is a critical domain, connecting our technologies, our security and our humanity. While others view space as a destination, we see it as a realm of possibilities, where we can do more — we can innovate, invest, inspire and integrate our capabilities to transform the future. At Lockheed Martin Space, we aim to harness the full potential of space to cultivate innovation, reduce costs, and push the boundaries of what technology can achieve. We're creating future-ready solutions, focusing on resiliency and urgency through our 21st Century Security® vision. We're erasing boundaries and forming partnerships across industries and around the world. We're advancing spacecraft and the workforce to fuel the next generation. And we're reimagining how space can connect us, ensuring security and prosperity. As a member of our dynamic SRE-inspired support desk, your mission will be to ensure the resiliency of a large, complex and evolving software enterprise. You will monitor and troubleshoot system infrastructure, mission unique software, and Kubernetes clusters to promote high availability and consistent uptime.

Requirements

• Experience monitoring the health of hardware/software systems, responding to incidents, and contributing to continuous improvement efforts.
• Experience and understanding of systems and software engineering efforts using Agile methods, processes, and practices.
• Familiarity with Windows, RedHat Linux, and Docker.
• Active DoD Top Secret clearance with ability to obtain and maintain a SCI and additional program clearances as required for onsite access.

Nice To Haves

• Experience working onsite on a military base, or similar government setting, in a fast-paced environment.
• Knowledge and experience with Kubernetes administration, Rancher, Windows and Red Hat Operating Systems, Grafana, Prometheus, Ansible automation, Keycloak, Kibana, and RedHat IPA servers.
• Scripting experience using Bash, PowerShell, Ansible, or other similar tools.
• Working knowledge of agile backlog management and/or helpdesk ticketing.
• Understanding of CI/CD pipelines and experience with tools such as GitLab.
• Problem-solving skills and ability to work.
• Strong teamwork and communication skills.
• Proven track record of taking initiative and driving for results.

Responsibilities

• Perform daily support desk tasks, including system administration, SRE development, SRE documentation, along with monitoring, maintaining, and troubleshooting physical and virtual systems across Windows and Linux environments.
• Oversee patching and update compliance through WSUS or equivalent tools.
• Maintain imaging and deployment solutions for consistent workstation/server builds.
• Support core IT services such as authentication, DNS, DHCP, and file/print.
• Collaborate with teams on automation, scripting, and security initiatives across the environment.
• Coordinate with Tier 3 software development teams to troubleshoot issues and ensure cross-enterprise coverage during high priority test events.
• Learn and apply Site Reliability Engineering (SRE) principles to improve automation and increase the system's self-healing capability.
• Analyze logs and implement software solutions to resolve incidents and outages.
• Participate in engineering development, such as Kibana graph/dashboard creation and implementing Prometheus monitoring solutions.
• Work between locations on a rotating schedule. Periodic on-call availability required.

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• 401(k) match
• Flexible Spending Accounts
• EAP
• Education Assistance
• Parental Leave
• Paid time off
• Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Transportation Equipment Manufacturing
• Education Level: Bachelor's degree