10840-Technical Operations Engineer (GIS)
About The Position
The selected candidate will perform validation of server-based route navigation for all navigation systems installed in Hyundai, Kia, and Genesis vehicles in order to enhancing the accuracy of traffic information, improving route quality, and providing recommended routes for user convenience. You will evaluate new features and quality enhancements relevant to our navigation systems by continuously analyzing and improving quality assessment and management efficiency in an effort to provide the best service to our customers and secure global competitiveness in navigation software quality. You will be responsible for the North American Connected Routing (SBR - Server Based Routing) operation. You will collect, interpret, and visualize driving test data for the purpose of improving user experience by comparing, analyzing, and benchmarking tests against competitors to improve connected routing quality. You will oversee the report on daily/monthly user usage trends by cross analyzing data from the connected car service (CCS) servers and geographic information systems (GIS) servers and analyze the accuracy of traffic data from the multiple providers using organizational scoring methods Research and prepare required test environments and corresponding vehicles to confirm the functionality of software including planning and performing driving field tests for software updates, routes and traffic quality You will collaborate with various teams including the HQ dev team and the various CCS teams regarding server issues, system maintenance, and client requests, as well as report maps related issues to the provider and test the corrections Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Requirements
- Bachelor's degree or equivalent experience in IT, Automotive, Mechatronics, Electrical, Electronic Computer Science, Industrial Engineering, Geographic Information Science and Information Technology majors or any related field preferred.
- Minimum of 6 years of experience in quality assurance, engineering, or other related field
- Minimum of 1 year at senior level or Subject Matter Expert (SME) using test automation tools
- Understanding and ability to use collaboration tools (JIRA, Confluence, etc.)
- Be able to drive for long periods of time and with previous experience using Connected Car Services such as OEM navigation systems from any car manufacturer
Nice To Haves
- Understanding quality processes related to software development and knowledgeable in test modeling
- Understanding of server software and architecture
- Skills with analyzing data using tools such as SQL and Excel
Responsibilities
- Perform validation of server-based route navigation for all navigation systems installed in Hyundai, Kia, and Genesis vehicles
- Enhance the accuracy of traffic information, improving route quality, and providing recommended routes for user convenience
- Evaluate new features and quality enhancements relevant to our navigation systems
- Continuously analyze and improving quality assessment and management efficiency
- Responsible for the North American Connected Routing (SBR - Server Based Routing) operation
- Collect, interpret, and visualize driving test data for the purpose of improving user experience
- Compare, analyze, and benchmarking tests against competitors to improve connected routing quality
- Oversee the report on daily/monthly user usage trends by cross analyzing data from the connected car service (CCS) servers and geographic information systems (GIS) servers
- Analyze the accuracy of traffic data from the multiple providers using organizational scoring methods
- Research and prepare required test environments and corresponding vehicles to confirm the functionality of software including planning and performing driving field tests for software updates, routes and traffic quality
- Collaborate with various teams including the HQ dev team and the various CCS teams regarding server issues, system maintenance, and client requests
- Report maps related issues to the provider and test the corrections
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
51-100 employees
