We are seeking a Technical Operations & Delivery Lead to drive predictable, cross-functional delivery across Hi Marley's product and technical teams. This role blends operational rigor with hands-on program leadership, ensuring seamless execution of initiatives that span infrastructure, tooling, product workflows, and customer-facing programs. This is an exciting opportunity for someone who thrives on structure and delivery excellence, is fluent in tools like Jira, and can operate at both the systems and execution level. As we scale and move upmarket, you will help evolve our product development operations while ensuring that complex programs are delivered on time and with clarity across the organization. Teamwork and shared enthusiasm is a core part of our culture, which is why this role involves joining us in the Boston office for two days each week.