Technical Operations Associate Manager

Kiva Confections • Oakland, CA

2d • $110,000 - $125,000

About The Position

As Kiva's Technical Operations Associate Manager, you'll be responsible for product development activities including process development, optimization, scale-up, and training of other functional groups. You'll also manage operational activities including technology transfer, troubleshooting, and process validation.
This position will report to the Technical Operations Sr. Manager.

Requirements

• Bachelor’s degree in Chemical Engineering, Mechanical Engineering, or related discipline and a minimum of 3-5 years of experience in process development, food manufacturing, operations, or relevant field required
• Minimum 3-5 years of direct hands-on experience in operations/productions, preferably in food or CPG manufacturing
• Knowledge of manufacturing methods, techniques, and related equipment
• Must communicate with management with timely, candid, and accurate information, options, and recommendations
• Great analytical, organizational, interpersonal, presentation, coaching, and leadership skills
• Ability to manage and organize multiple projects
• Willing to travel to manufacturing sites across the U.S.

Responsibilities

• Provide technical assistance, expertise, and solutions when troubleshooting existing product formulations and throughout all processes while maintaining product quality and food safety
• Support development of SOPs and technical documents related to manufacturing and quality control processes
• Assist in training production teams on new equipment and process operations
• Help manage the Technical Transfer process with the support of internal cross-functional teams: Technical Operations, QA, Operations, R&D, Marketing and Regulatory/Compliance
• Perform scale-up from benchtop to pilot to production for new product launches and product/process improvements with assistance from senior team members
• Maintain good documentation with high level of detail, closing out experiments in a timely manner and working with fellow downstream team members to maintain the process and quality
• Providing technical mentorship, ​orientation, and training for the partner operations teams on new manufacturing processes and product/process improvements
• Troubleshooting technical issues with equipment, processing, or ingredients and developing solutions to get product back within specified range
• Supporting quality deviation investigations to identify root causes and define corrective and preventive actions related to product quality, manufacturing processes, and external testing protocols

What This Job Offers

• Job Type: Full-time
• Career Level: Manager