Technical MS Dynamics Technical Business Analyst

Capgemini • Atlanta, GA

3d

About The Position

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.Job DescriptionKey Responsibilities

Requirements

• Education: Bachelor’s degree in Business, Finance, Computer Science, or related field (or equivalent experience).
• Minimum 5 years as a Business Analyst in retail banking or payments domain.
• At least 3 years working with Microsoft Dynamics 365 (Finance, Operations, Customer Engagement).
• Technical Skills:
• Strong understanding of payment systems, card processing, and banking operations.
• Familiarity with Azure DevOps, API integrations, data migration, and SQL.
• Soft Skills:
• Excellent communication, stakeholder management, and problem-solving abilities.

Nice To Haves

• Experience with Agile methodology and tools (Jira, Azure DevOps).
• Knowledge of ISO 20022, SWIFT, and ACH payment standards.
• Microsoft certifications in Dynamics 365.

Responsibilities

• Business Requirement Gathering: Collaborate with stakeholders to elicit, document, and validate requirements for retail banking and payment processes.
• Azure DevOps Backlog Management: Maintain and refine user stories, define acceptance criteria, and prioritize backlog items for development teams.
• Solution Design Support: Translate business needs into functional specifications for Dynamics 365 modules, including Finance, Customer Service, and Payments.
• Process Mapping & Optimization: Analyze workflows, identify gaps, and recommend improvements aligned with industry best practices.
• Integration & Data Management: Support integration of Dynamics 365 with core banking systems, payment gateways, and third-party applications.
• Testing & Quality Assurance: Develop test cases, coordinate UAT, and ensure solutions meet functional and regulatory requirements.
• Documentation & Training: Prepare user guides, process documentation, and deliver training sessions for end-users.
• Compliance & Security: Ensure adherence to banking regulations, PCI DSS standards, and data privacy requirements.

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees