Technical Marketing Engineer - Optics

Cisco•San Jose, CA

About The Position

The Transceiver Modules Group Business Unit handles Cisco’s pluggable optic modules that enable customers to connect switches, routers, and servers with high-speed fiber optics. The Product Management team includes Product Managers and Technical Marketing Engineers (TMEs) and covers a broad range of optical technologies, customer applications, and market segments. The TMEs support the team’s business goals by supporting sales, fostering new technology, and performing investigations and demos. We value creativity and collaboration. Sometimes the wild ideas turn out to be the best ones! You’ll also collaborate with the product managers, TMEs, and engineers in our BU and other Cisco BUs. In this role, you will craft and implement validation test plans for Cisco’s optics based on AI customer requirements. You will prepare technical content to support Product Requirement Documents and specifications for new products for AI applications. You will collaborate with technology and Go-To-Market partners for interoperability testing and system functional validation, and respond to field inquiries related to optical transceivers. Additionally, you will contribute to forward-looking programs, roadmaps and collaborate on content for internal Concept Commits and Execution Commits, focusing on customers, configurations, and competitive industry information. You’re a problem solver who embraces opportunities to step outside your comfort zone. You are comfortable solving pluggable optics in switches and routers, even in front of customers. You know your way around a fiber optics lab with high-speed scopes and optical spectrum analyzers. You know that machines are logical and people can be more nuanced.

Requirements

Bachelors + 8 years of experience and/or Masters + 6 years of related experience or PhD with 3+ years, preferably combined with a degree in Electrical Engineering or a physical science or related.
Experience in Technical Marketing, Field Application Engineering, or related.
Knowledge of standards related to pluggable optical transceivers, including optical PMDs (e.g. IEEE 802.3xx, optical MSAs), pluggable form factor MSAs (SFF, QSFP-DD, CMIS, etc.), and IEEE Attachment Unit Interfaces (AUIs).

Nice To Haves

Knowledge of customer optical infrastructure requirements in AI datacenter networks.
Knowledge of or prior experience with relevant networking technologies, and an understanding of Cisco’s switching and routing portfolio.
Hands on skills for interoperability testing and validation activities in the lab (for example: validating optical modules on switches and routers).

Responsibilities

Craft and implement validation test plans for Cisco’s optics based on AI customer requirements.
Prepare technical content to support Product Requirement Documents and specifications for new products for AI applications.
Collaborate with technology and Go-To-Market partners for interoperability testing and system functional validation
Respond to field inquiries related to optical transceivers.
Contribute to forward-looking programs, roadmaps and collaborate on content for internal Concept Commits and Execution Commits, focusing on customers, configurations, and competitive industry information.

Benefits

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance.
Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.