Ram Commercial - Technical Manager

Stellantis NV • Auburn Hills, MI

68d

About The Position

Stellantis is seeking a dynamic and experienced Commercial Vehicle (CV) Technical Manager to lead the technical aspects related to multi-brand programs for our Commercial Vehicle (CV) portfolio in North America. This role is critical in delivering best-in-class technical service to our commercial customers, ensuring seamless integration and performance of upfit solutions, and driving innovation in CV-specific features. This job directly supports upfitters, dealers, engineering, service, and sales/marketing, by resolving technical issues or questions in real time.

Requirements

• Bachelor's degree in Engineering, Automotive Technology, or a related field (Master's preferred)
• Minimum 5 years of experience in automotive technical support, product development, or field service
• Strong understanding of vehicle systems, diagnostics, and upfitting processes
• Proven ability to manage cross-functional projects and resolve complex technical issues
• Excellent communication, presentation, and stakeholder engagement skills
• Familiarity with commercial vehicle regulations and industry standards
• Ability to travel as needed to support shows/events, and customer engagements
• Strong analytical and problem-solving skills with a customer-first mindset
• Proficiency in technical documentation and reporting tools

Nice To Haves

• Strong Stellantis background with multidisciplinary experience
• Ability to comprehend complex problems and translate into basic terminology
• External experience within CV industry is a big plus
• Experience working with OEMs, upfitters, and dealership networks
• Familiarity with commercial vehicle regulations and industry standards

Responsibilities

• Lead Technical Support Operations for commercial vehicles, ensuring timely and effective resolution of field issues.
• Serve as the primary technical liaison between Stellantis and key stakeholders including upfitters, dealers, engineering, service, and sales/marketing teams.
• Provide real-time technical guidance to support vehicle modifications, diagnostics, and service-related inquiries.
• Champion Customer Satisfaction by delivering proactive solutions and maintaining high service standards.
• Conduct Industry Benchmarking to identify trends, gaps, and opportunities for innovation in commercial vehicle offerings.
• Collaborate with Product Development and Engineering to implement CV-specific features that meet evolving industry demands.
• Support Sales and Marketing Initiatives by providing technical expertise and insights into product capabilities and limitations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Transportation Equipment Manufacturing
• Number of Employees: 5,001-10,000 employees