Technical Manager - Secure Cloud Transformation | Remote, USA

Optiv-posted 4 months ago
Full-time • Manager
Remote • Kansas City, MO
1,001-5,000 employees
Professional, Scientific, and Technical Services
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We are seeking a Technical Manager to join our Secure Cloud Transformation practice. As a Technical Manager, you will be responsible for overseeing the successful delivery of a portfolio of client engagements. You will provide technical delivery oversight, manage client relationships, and lead project management efforts to deliver measurable client outcomes. Your deep expertise in AWS and/or Azure, Cloud Native Application Protection Platforms (CNAPP) such as Wiz, and infrastructure-as-code (e.g., Terraform) will directly enable our clients to securely mature their cloud environments. You will guide a team of consultants and ensure our engagements meet our high-quality standards for client satisfaction. The Technical Manager will establish and maintain productive relationships with consultants, practice leadership, and client stakeholders. Actively contribute to practice development initiatives and improving operational efficiency on projects. In line with Optiv's commitment to quality, you will confirm that work is of the highest quality as per Optiv's quality standards by peer reviewing the work provided by team members.

  • Oversee the technical delivery of portfolio of client engagements; ensuring that each engagement fulfills client goals.
  • Manage engagement scope, timelines, budget, and client expectations; ensure the successful and timely delivery of engagement outcomes.
  • Craft detailed end-to-end engagement plans and ensure full alignment between signed Statement of Work (SOW) and engagement delivery artifacts.
  • Manage client stakeholder expectations and clearly communicate scope and deliverables throughout the engagement lifecycle.
  • Act as the primary escalation point for technical and project-related issues; provide resolution guidance and leadership.
  • Provide strategic and technical guidance on cloud strategy, architecture, governance, and secure migration.
  • Lead client workshops and maturity sessions with a focus on providing actionable recommendations for clients to adopt secure cloud practices.
  • Actively engage in internal practice development including creating reusable assets, documentation standards, deliverable templates, and thought leadership contributions.
  • Maintain professional and technical knowledge through continuous learning, industry conferences, certifications, reviewing professional publications, and thought leadership.
  • Complete administrative tasks related to project delivery such as resource allocation, project tracking, and status reporting.
  • Provide consistent and high-quality technical delivery across a portfolio of engagements with a focus on secure cloud strategy and architecture, migration, remediation, and maturity of client cloud environments.
  • Lead the deployment and configuration of CNAPP solutions (e.g., Wiz) to enhance cloud security visibility and management capabilities.
  • Oversee the development and management of infrastructure-as-code (IaC) templates using Terraform to drive secure deployments.
  • Create high-quality client deliverables using PowerPoint, Word, Excel, PowerBI, and Visio to articulate technical designs, strategic recommendations, and engagement outcomes.
  • Conduct periodic engagement milestone readouts with clients to incorporate feedback and proactively manage engagement risks and dependencies.
  • Actively participate in internal knowledge-sharing and thought leadership initiatives to enhance the capabilities of our practice.
  • Bachelor's degree and approximately 5-7 years of related consulting and technical management experience.
  • Demonstrated experience managing and delivering multiple cloud transformation engagements.
  • Approximately 5 years of hands-on experience design, deploying, and securing cloud environments using AWS and/or Azure.
  • Deep technical experience in at least one major CNAPP platform (i.e., Wiz, CrowdStrike, Prisma Cloud).
  • Demonstrate experience creating and managing infrastructure-as-Code (IaC) templates using Terraform for secure cloud provisioning.
  • Proven ability to effectively communicate technical details and concepts to client stakeholders in working sessions and deliverable documentation.
  • Experience creating high-quality deliverables including technical documentation, architectural diagrams, and strategic roadmaps.
  • Solid understanding of cloud security governance, identity and access management, network security, data protection, and compliance frameworks (i.e., NIST, CSA).
  • Ability to build consensus and manage multiple tasks in parallel.
  • Willingness to travel to meet client needs.
  • Experience working in multi-cloud environments (AWS and Azure) is highly desirable.
  • AWS or Azure certifications such as AWS Solutions Architect, AWS Security Specialty, Azure Solutions Architecture, and/or Azure Security Engineer is strongly preferred.
  • Practical knowledge of DevSecOps and CI/CD pipeline tooling such as Azure DevOps.
  • Strong consultative skills with experience guiding clients toward successful engagement outcomes.
  • A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
  • Work/life balance
  • Professional training resources
  • Creative problem-solving and the ability to tackle unique, complex projects
  • Volunteer Opportunities. 'Optiv Chips In' encourages employees to volunteer and engage with their teams and communities.
  • The ability and technology necessary to productively work remotely/from home (where applicable)
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