Technical Manager - Salesforce Marketing Cloud

Toyota Motor-posted 2 months ago
Full-time • Mid Level
Plano, TX
5,001-10,000 employees
Credit Intermediation and Related Activities
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As the Technical Manager - Salesforce Marketing Cloud for a factory, this position requires an individual with robust technical engineering expertise. The Technical Manager will supervise the technical design of the product and direct the factory's technological strategy. Collaborating closely with the Product Owner, Domain Architects, and Technology Domain Owners, the Technical Manager will be integral to assembling and maintaining a high-performing factory. They are tasked with aligning the team's technological proficiency with the product roadmap.

  • Identify feature requirements and outline the team's technical vision.
  • Convert technical vision into a comprehensive backlog for the development team.
  • Provide technical leadership and foster innovation.
  • Assure successful execution of requirements.
  • Manage external SaaS providers to amplify technical capabilities.
  • Architect, develop, and maintain Salesforce solutions to meet business objectives.
  • Lead technical discussions and mentor developers.
  • Ensure best practices and optimize platform performance.
  • Configure and customize Salesforce Marketing Cloud and Service Cloud features.
  • Develop and oversee integrations with external platforms.
  • Conduct audits of existing Salesforce orgs and recommend optimizations.
  • Research and propose new Salesforce features and technologies.
  • Design scalable customer engagement strategies.
  • Ensure compliance with security and privacy regulations.
  • 7+ years of Salesforce platform experience, with at least 4+ years in Marketing Cloud and Service Cloud.
  • Proven track record of leading Salesforce implementations, migrations, and integrations.
  • Deep knowledge of Salesforce Marketing Cloud modules.
  • Strong expertise in Service Cloud setup.
  • Hands-on experience with Salesforce APIs, SSJS, AMPScript, SQL queries in Marketing Cloud.
  • Strong grasp of Salesforce development and declarative tools.
  • Experience with coding and reviewing code in Java, JavaScript, HTML, CSS.
  • Experience with Agile software development methodology.
  • Excellent problem-solving and analytical skills.
  • Strong communication and stakeholder management abilities.
  • Salesforce Certified Marketing Cloud Consultant.
  • Salesforce Certified Service Cloud Consultant.
  • Salesforce Certified Application Architect or System Architect.
  • Salesforce Certified Marketing Cloud Developer.
  • Bachelor's in information technology or related field.
  • Technical experience with Mongo DB, Kubernetes, React.
  • Experience working in AWS Cloud Environments.
  • Experience gained within Banking/FinTech sectors.
  • Professional growth and development programs.
  • Tuition reimbursement.
  • Team Member Vehicle Purchase Discount.
  • Comprehensive health care and wellness plans.
  • Toyota 401(k) Savings Plan with company match.
  • Paid holidays and paid time off.
  • Referral services related to prenatal services, adoption, childcare, schools.
  • Relocation assistance.
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