Technical Manager, Calibration

Transcat, Inc.•San Diego, CA

2h•$100,000 - $115,000

About The Position

Transcat is a dynamic, innovative, growing company that has been recognized as the leading calibration and compliance services provider in North America and beyond. With over 1,000 employees—in technical, consulting, operational, sales, finance, and corporate roles—we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities. We fulfill this promise through our employees, who live Our Values every day, the Transcat Way. Our employees are at the center of the rewarding, challenging, and life-changing work we do for our customers and those they serve. Are you ready to join a company where the work you do makes a difference, and where you can grow in your career? Primarily responsible for the oversight of technical knowledge and operations within a calibration lab including training, performing calibrations, data review, and process improvement. Support the Service Operations Manager in the execution of their duties, and when delegated, represent the Manager in their absence. Meet corporate, divisional, and lab goals while maintaining customer requirements through the effective oversight of the Calibration Laboratory staff. Capable of completing work independently within the lab or onsite at a customer location with no guidance.

Requirements

Call upon high-level skills, techniques, and processes to independently calibrate, troubleshoot, and adjust a high volume of high-level equipment with few errors
Ability to understand, calculate, and apply uncertainties to measurements made and conduct independent research when necessary
Ability to interface directly with customers to fulfill their calibration needs both in-lab or on-site
Demonstrate ability to lead and coach individuals/teams to accomplish productivity goals and identify opportunities for improvement
Must possess a valid driver’s license
Bachelor's degree from an accredited college or university preferably in a technical field
5+ years’ experience in repair and calibration of instruments, preferably in progressively responsible positions or equivalent combination of education and experience
PMEL (Precision Measurement Equipment Laboratory) or TMDE (Test Measurement Diagnostic Equipment) training should sufficiently prepare a candidate for this position

Nice To Haves

Certified Calibration Technician (CCT) certification through ASQ is desirable

Responsibilities

Model the Company’s values to influence others to perform in an aligned manner
Responsible for the oversight of technical knowledge and operations within a calibration lab including training, performing calibrations, data review, and process improvement
Maintain calibration standards
Collaborate with internal Quality and Metrology teams to maintain quality policies that assures lab compliance with ISO17025 and other standards
Work with metrology to document, investigate and determine any impact to standards and customer equipment as a result of asset calibrations
Provide on-going technical assistance and training to all lab technicians
Leverage technology to enhance technician productivity
Schedule workload to meet customer and company commitments
Responsible for assisting the Calibration Service Operations Manager in the execution of their duties, and when delegated, represent the Manager in their absence
Take corrective action on nonconforming customer issues, assuring a sustainable solution is implemented
Assist Sales with understanding customer technical requirements while allowing Transcat to achieve favorable results
Drive a culture of continuous improvement at all levels of the organization
Utilize lean enterprise tools to eliminate waste and optimize processes
Travel is occasionally required, up to 25%
Ensure training and development plans are in place and communicated to employees to drive performance improvement and career progression
Complete and deliver accurate, thorough, and prescriptive employee performance reviews on the required timeline
Other duties as assigned