Technical Lead

Southern Water

1d•$40,000•Hybrid

About The Position

The Technical Lead plays a key role in boosting the skills and capability of our wastewater operational teams. You’ll deliver high‑impact technical training both in the classroom and out in the field while creating function‑specific learning solutions that demonstrate our competency to regulators. Your day will be varied, from hands‑on training and assessments to updating learning systems, standardising content, and providing focused personalised technical coaching. Working closely with internal and external experts, you’ll bring together the right knowledge to shape effective training solutions, ensuring EDI principles run through every session.

Requirements

Ability to communicate technical concepts clearly to a wide range of audiences
Passion for developing others, with a natural desire to share knowledge and support learning
Confident delivering both classroom and practical training sessions
Skilled at presenting technical topics to operators, managers, and senior stakeholders
Comfortable leading group discussions and creating inclusive, high-energy learning environments
Proactive in identifying skills gaps and building targeted learning solutions
Capable of creating engaging training content, including classroom materials and e‑learning modules

Nice To Haves

Extensive experience in wastewater operations
Strong understanding of regulatory and safety standards
Relevant Level 3 or equivalent qualification. E.g. AET, Business Coaching
Understanding of how to design and build engaging learning experiences

Responsibilities

Design and development of high‑quality technical training materials that support wastewater operational excellence.
Establish structured learning pathways and collaborate with subject matter experts to ensure complex operational information is presented clearly and effectively.
Maintain and enhance e‑learning resources, ensuring accuracy and instructional integrity, while identifying skills gaps and producing tailored content to address development needs.
Contribute to function‑specific learning solutions that demonstrate regulatory competency requirements.
Deliver confident, engaging classroom and practical training sessions
Present technical topics clearly to audiences ranging from frontline operators to senior leaders
Lead group discussions that spark knowledge‑sharing and build an inclusive learning environment
Coach and mentor learners, offering ongoing development support using internal tools to assess, track, and measure competency
Conduct technical assessments to ensure consistent operational standards
Continually refine and improve training content for accuracy, relevance, and impact
Support wider training initiatives, improvement projects, and internal knowledge‑sharing activities