Technical Lead - Salesforce Service Cloud & Genesys Contact Center Int
Specialty Software•Detroit, MI
392d•Remote
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About The Position
The Technical Lead for Salesforce Service Cloud & Genesys Center Integration is responsible for designing and implementing advanced customer service solutions. This role requires deep expertise in Salesforce Service Cloud and Genesys technologies, focusing on creating integrated solutions for omnichannel customer support. The position involves collaboration with cross-functional teams to enhance customer experience and operational efficiency through scalable and secure solutions.
