Technical Lead - L1

Wipro • Addison, IL

67d • $60,000 - $135,000

About The Position

Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.

Requirements

• 7+ years of experience developing in Angular, Java, Spring boot, and OpenShift cloud technologies as Full Stack Developer
• Expertise in functional and object-oriented programming
• Experience in databases (relational/document/etc.) including NoSQL databases
• Strong in algorithms and data structures
• Following the agile software development process and contributing to daily stand-ups and bi-weekly grooming sessions
• Experience building distributed and scalable complex services as well as robust micro services
• Working knowledge of CI/CD pipelines and automation
• Strong sense of ownership, urgency, and drive
• Self-motivated with a strong work ethic and a passion for learning and problem solving

Responsibilities

• Design and build horizontally scalable components within the major platform that the team is developing
• Review and provide code feedback in terms of best practices with keen eye towards performance and stability optimizations
• Become subject matter expert on code deployed on our platform and mentor other developers
• Write reusable and extendable code and become a key contributor of the core platform
• Develop interactive web based solutions
• Consistently work to make our software simpler
• Challenge yourself and your peers to always improve
• Handle technical escalations through effective diagnosis and troubleshooting of client queries
• Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements
• If unable to resolve the issues, timely escalate the issues to TA & SES
• Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
• Troubleshoot all client queries in a user-friendly, courteous and professional manner
• Offer alternative solutions to clients (where appropriate) with the objective of retaining customers' and clients' business
• Organize ideas and effectively communicate oral messages appropriate to listeners and situations
• Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA's

Benefits

• Full range of medical and dental benefits options
• Disability insurance
• Paid time off (inclusive of sick leave)
• Other paid and unpaid leave options

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Number of Employees: 5,001-10,000 employees