Technical Lead - IT & Data Operations

Leidos • Linthicum Heights, MD

5d

About The Position

The Intelligence Sector at Leidos currently has an opening for a Technical Lead - IT & Data Operations to work in our Linthicum, MD location. This is an exciting opportunity to use your experience to help maintain customer mission operations. In this mission, we provide comprehensive operational, analytical, technical, forensic, and program management support.

Requirements

• TS/SCI clearance eligible.
• Project Management Professional® (PMP) certification.
• BA/BS or equivalent experience and 10+ years of prior relevant experience or Masters with 8+ years of prior relevant experience
• Experience in supporting and managing/leading Help Desk, NOC, and SOC operations.
• Experience with Incident Response and Recovery Operations
• Experience managing a 24/7 shift schedule

Nice To Haves

• Experience supporting IT and Data Operations at a DoD/DoW or Federal Government Agency/Organization.

Responsibilities

• Ensure availability of Systems, Application, Infrastructure, and Data required to execute mission requirements in line with Service Level Agreements.
• Manage Tier 0, Tier 1, and Tier 2 Service Desk Support for all designated systems and services, including NOC and SOC operations, on a 24/7 hours basis.
• Provide continuous analysis of security events and trends to proactively identify and mitigate potential threats to the customer environment as required and support on-call global operational support for the Command and Control (C2) Ops Center, including monitoring and initial response capabilities for Incident Response.
• Coordinate with Government and Contractor personnel as needed to operate and maintain customer networks securely.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees