Technical Lead, Executive Briefing Center

Genetec•Arlington, VA

2d•Onsite

About The Position

Genetec is a market leader and innovative technology company with a broad solutions portfolio that encompasses security, intelligence, and operations. We are looking for a Technical Lead, Executive Briefing Center. In this role you will own the day-to-day operations of our DC Experience Center, keeping the space and technology customer-ready, hosting discovery calls, delivering compelling product demos that translate complex capabilities into business outcomes. You’ll manage the AV/IT stack, coordinate vendors, and partner with Sales, Marketing, and Solution Engineers to craft tailored demo journeys for both our external and internal customers.

Requirements

3+ years relevant experience in Physical Security or Technology Sales
Creative, organized and energized by managing an on-site environment
Commutable distance to Arlington, VA as your primary working base
Well versed in Microsoft tools; most specifically Outlook, Excel & Teams
Strong communicator, excellent written and verbal communication skills, can adapt style to varied internal and external customers
Both analytical and enthusiastic, with a can-do, team player mindset
Ability to travel up to 30%, valid passport
Networking skills (TCP/IP, configure network switches and routers, wireless)
Experience in deploying software, operating systems and databases
Creating and deploying images, working in virtualized environments
Developing training guides or sales-oriented demonstration content

Nice To Haves

Security industry and/or IT background
Experience working in technical events, or technical inside sales
Professional certifications such as PSP, CCNA, Security+ or similar

Responsibilities

Host discovery calls to ensure alignment with messaging from the sales team for demo preparation for each in-person meeting
Prepare and deliver demos to our visiting customers
Maintain and evolve the AV/IT demo environment; ensure 99%+ uptime and readiness.
Manage facility security for visitors and staff, work with the Corporate Facilities team on system updates
Document SOP’s, instructions, and inventory for how to use and tracking of all equipment
Champion system upgrades for all Technology Partners’ equipment in their experience centers throughout North America
Source local vendors for facility maintenance and upgrades of quarterly punch list projects
Establish and partner with a vendor network, to scale the technical events program and ensure efficient warehousing, upgrades, asset tracking and timely shipment throughout North America
Collaborate with events team on equipment procurement of demo needs for North America sales equipment, both sales kits and exhibit equipment
Back up support for all visitor needs; front desk support, badging, receiving, catering prep
Some travel is expected for training and cross functional learning