Technical Integrations Engineer - Agentic AI Integrations (all genders)

TeamViewer

2d•Hybrid

About The Position

Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization. Our team of more than 1,900 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive. Become part of our winning team and help us create a world that works better. We are looking for a Technical Architect - Agentic AI Integrations (all genders) who will lead the design and implementation of advanced AI-based integrations for TeamViewer products across multiple enterprise ecosystems. The successful candidate will design, manage the development and showcase solutions that enable interoperability between TeamViewer and 3rd party enterprise platform AI agents, to create next-generation agentic models. This role sits at the intersection of AI architecture, Enterprise platform integration, and partner enablement, supporting TeamViewer's vision of intelligent automation and human-AI collaboration across the digital workspace.

Requirements

Several years of experience in software architecture, AI engineering, or Enterprise application integration roles.
Bachelor's degree in Computer Science, Software Engineering, or related technical field (Master's preferred).
Proven experience architecting or integrating AI agent frameworks (e.g., OpenAI GPT, Copilot extensibility, Salesforce Agentforce, ServiceNow NowAssist).
Strong understanding of API-based and event-driven architectures, OAuth 2.0, and secure enterprise integration patterns.
Solid knowledge of RAG (Retrieval-Augmented Generation), and prompt engineering concepts.
Excellent communication and documentation skills; ability to explain complex technical designs to business and partner audiences.
Passion for exploring new AI-driven integration paradigms and driving innovation in enterprise automation.

Responsibilities

Act as the Technical Architect (all genders) for all AI-based integrations that contribute to an Agentic model framework, ensuring scalable, secure, and maintainable architectures.
Design and implement custom agents across key enterprise ecosystems — including Microsoft M365 Copilot, Microsoft Security Copilot, Salesforce Agentforce, and ServiceNow NowAssist.
Manage external development partners for the development of more advanced capabilities where needed.
Define, build, and maintain all prompting, grounding, and contextualization frameworks required for generated AI agents.
Create and maintain technical documentation, demo environments, architecture diagrams, and design blueprints, ensuring clarity and alignment across teams.
Collaborate with cross-functional stakeholders (Product, R D, Partner Engineering, and Business Development) to deliver integrated, end-to-end AI solutions.
Participate in customer-facing meetings, workshops, and events to demonstrate prototypes, proof-of-concepts, and reference architectures.
Stay ahead of emerging trends in Agentic AI, RAG architectures, and enterprise AI orchestration frameworks to inform TeamViewer's roadmap.

Benefits

Onsite Onboarding in our HQ office for an optimal start
Great compensation and benefits packages including company achievement bonus and stock-based options, regular salary reviews
Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
Public transport friendly offices
Option to lease an e-bike
Special terms for local gyms
Access to Corporate Benefits platform with many discounts
Regular Team events and company-wide celebrations
Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid and Flexible work time with up to 60% home office
Work From Abroad Program allowing up to 40 days of work outside your contracting country
We celebrate diversity as one of our core values, join and drive one of the c-a-r-e initiatives together with us!