Technical Instructor I- San Antonio (Full-Time or Part-Time)

ACI Learning • San Antonio, TX

68d • $65,000 - $80,000

About The Position

Join ACI Learning, a leading provider of audit, cybersecurity, and IT training solutions, as a Technical Instructor I. In this role, you will be instrumental in equipping learners with in-demand IT skills and helping them achieve certifications that lead to real-world career opportunities. You will facilitate engaging, hands-on learning experiences while supporting students every step of the way—from technical concepts to certification exam readiness. Your work will contribute to shaping the future of skill-building and professional growth in a purpose-driven culture that celebrates creativity and innovation.

Requirements

• Current certifications in one or more of the following: CompTIA A+, Network+, and Security+
• Prior experience in technical instruction or CTT certification
• Strong skills in student mentoring, coaching, and communication
• Ability to deliver training across multiple formats (onsite, virtual, informal)
• Familiarity with certification paths, career relevance, and IT job markets.

Nice To Haves

• A Bachelor’s degree in a relevant field or equivalent experience
• Experience in Instructional Design or Project Management
• A strong analytical mindset with the ability to tailor instruction to diverse learner needs
• Comfortable working with IT equipment and preparing technical environments
• A team-first attitude and passion for student achievement and lifelong learning.

Responsibilities

• Deliver high-impact training in various modalities including onsite classroom, informal coaching, and online instruction.
• Facilitate hands-on labs and study sessions to reinforce critical technical skills.
• Prepare instructional materials such as handouts, manuals, and digital content that align with certification standards.
• Create and maintain a supportive learning environment, both in-person and online.
• Coach and mentor students toward certification readiness (CompTIA A+, Network+, Security+).
• Monitor learner progress, provide individualized support, and intervene early to prevent student drop-off.
• Maintain accurate records of student development, participation, and progress toward exam goals.
• Offer performance feedback and facilitate additional support when needed.
• Analyze training needs and identify skill gaps among learners.
• Design, adapt, and update curriculum to meet evolving industry requirements.
• Align learning content with the demands of today’s IT job market and real-world scenarios.
• Evaluate instructional effectiveness and modify delivery methods as necessary.
• Partner with fellow instructors to share best practices and ensure instructional consistency.
• Liaise with external partners and certifying bodies to ensure training aligns with industry standards.
• Coordinate with academic support and student services to elevate the learner experience.
• Use performance metrics and feedback to continuously improve instruction quality.
• Help increase certification attempt and pass rates by delivering content aligned with exam objectives.
• Promote student accountability and foster a culture of learning and professional growth.
• Contribute to a data-driven training strategy that maximizes learner success.

Benefits

• Comprehensive medical, dental, and vision coverage—starting the 1st of the month after your hire date.
• Four weeks of paid parental or medical leave.
• Flexible PTO policy, sick time, and eight paid holidays.
• 401(k) retirement plan with immediate vesting and up to 5% matching contributions.
• One free course each year after 90 days.
• Tuition assistance to support your continued education and professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree