Technical Inside Sales Specialist

ABB•Houston, TX

1d•Remote

About The Position

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. This Position reports to: Service Sales Manager In this role, you will have the opportunity to support ABB's Electrification Services Sales organization and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation. The work model for the role is: remote (#Li-Remote) with the preferred living and working location being in Houston, TX, but there is flexibility anywhere in the South. Your role and responsibilities: Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications. Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries. Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS). Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries. Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Requirements

Bachelor's Degree from an accredited university or college and 2-4 years relevant work experience, or a High School Diploma / GED and a minimum of 8 years of relevant experience.
Experience in proposal or quote development, sales support, or order administration required.
General knowledge of power transmission & distribution products/systems preferred.
Previous experience with business-to-business customer support preferred.
Proficiency in Excel and/or CRM software (SalesForce preferred)
Candidates must already have a work authorization that would permit them to work for ABB in the US.

Nice To Haves

Bachelor's Degree in Engineering or other technical discipline nice to have.

Responsibilities

Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications.
Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries.
Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS).
Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries.

Benefits

Health, Life & Disability Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
Parental Leave – up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
Retirement 401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
ABB provides 11 paid holidays.
Salaried exempt positions are provided vacation under a permissive time away policy.