Technical Inside Sales Representative

MRC Global

113d

About The Position

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. This position provides a direct contact for external and internal customers in the selling of corrosion-resistant products such as HDPE, plastic-lined pipe, fiberglass, plastics, and works in conjunction with the Supply Management groups to assure customer specifications for equipment are met. This position also assists in operational and administrative duties.

Requirements

• Undergraduate degree in a related field or equivalent combination of education and work experience.
• Strong knowledge of PVF products, reasoning, analytical, math, and reading skills.
• Any combination of two or more years in customer service, inside sales, and/or warehouse services in a position with increasing responsibility, including demonstrated sales experience.
• Demonstrated competence in the use of computers and software applications.
• Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others.
• Valid Driver’s License with the ability to meet the MRC Global vehicle policy.

Nice To Haves

• Ability to provide documentation verifying legal work status.
• Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and respond to inquiries.
• Ability to understand and comply with MRC Global guidelines & expectations, to include Code of Conduct and Conflict of Interest guidelines.

Responsibilities

• Provide technical assistance and support for customers regarding the technical specifications of products, and troubleshoot applications as needed.
• Understand the customers’ business and determine customer requirements and expectations in order to recommend specific products and solutions.
• Enter and maintain purchase orders, customer orders, procurement matches, and trade discounts as needed.
• Maintain various records and files, including rebate files, stock transactions, price catalogs, customer lists, product catalogs, and discounts.
• Maintain knowledge of current product pricing.
• Obtain price quotes from vendors and Supply Management Groups for resale to customers and provide price quotes for customers.
• Establish rapport and provide prompt responses to internal and external customers, vendors, and branch inquiries about material and the sales function.
• Maintain and approve quality standards.
• Set up the correct description of all inventory items and add new inventory to the system as needed.
• Learn new procedures and product information as required.
• Available to work scheduled and unscheduled overtime as requested (including on-call).
• Perform other duties or projects as assigned.

Benefits

• Tuition assistance and career development to support professional growth.
• Comprehensive benefits and incentives.
• Employee Assistance Program available to all employees and household family members.
• Focus on environmental and social responsibility.
• Support for customers in the transition to green energy and decarbonization.

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees