About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We’re seeking an experienced Technical Infrastructure Program Manager in Herndon, VA or Seattle, WA to oversee data center build projects. Technical Infrastructure Program Manager will lead cross-functional and technical teams from conceptual design feasibility through requirements, budget, completed design, implementation, testing, and deployment. Along the way, you will use your judgment, negotiation skills, ability to influence without authority, analytical talent, technical aptitude, and leadership to collaborate with a diverse set of stakeholders across multiple time zones, manage capital budgets, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery. The successful candidate will be a strong communicator (both written and verbal), not be hindered by ambiguity or competing priorities, and be capable of understanding mechanical/electrical engineering concepts. They will be able to apply a variety of project management tools, methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated experience in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking. Other requirements include experience with MS Office, MS Project and MS SharePoint. Experience with Tableau, KanBan, Playbook, SQL and systems integration a plus. If you enjoy the challenges of deploying highly technical and innovative projects at massive scale, this job is for you!

Requirements

  • 3+ years of technical infrastructure management experience
  • Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
  • Experience with varying scenarios of infrastructure builds
  • Experience in project management including resource planning, managing schedules, reporting project status and prioritizing tasks

Nice To Haves

  • Master's degree in engineering, management, or technology, or 5+ years of directly managing and responsible for multiple large projects experience
  • 4+ years of data center design, construction, operations, or facility maintenance experience
  • Experience in project management in data centers or comparable critical infrastructure
  • Experience with MS Office, MS Project and MS SharePoint.
  • Experience with Tableau, KanBan, Playbook, SQL and systems integration a plus.
  • Strong communicator (both written and verbal)
  • Not be hindered by ambiguity or competing priorities
  • Capable of understanding mechanical/electrical engineering concepts.

Responsibilities

  • Lead cross-functional and technical teams from conceptual design feasibility through requirements, budget, completed design, implementation, testing, and deployment.
  • Collaborate with a diverse set of stakeholders across multiple time zones.
  • Manage capital budgets.
  • Eliminate non-value-add activity.
  • Design solutions.
  • Remove blockers.
  • Find creative ways to accelerate project delivery.
  • Apply a variety of project management tools, methodologies and techniques for all phases of the project lifecycle.
  • Exhibit demonstrated experience in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking.

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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