Leading implementations of MyMedlogix, a sophisticated SaaS-based Medical Claims Management platform and suite of products, for new and existing clients and ensuring all stakeholder needs are met. As the primary liaison between clients, internal product development, implementations engineers, and service teams, you ensure the successful delivery, configuration, and adoption of our product solutions. As a key member of the Information Technology Team, you act as both an individual contributor and a collaborative team player, driving functional and data analysis of medical claims workflows and information. You interpret complex carrier requirements, translating them into actionable implementation plans and, when necessary, product enhancement requests. You will manage multiple concurrent implementations of varying size and complexity, capture scope and requirements, and drive process improvement to develop scalable documentation, templates, and repeatable processes that support high-quality client onboarding and product launches. Success in this role is measured by client satisfaction, timely delivery, and the continuous improvement of implementation methodologies.