About The Position

We’re seeking a Technical Implementation Specialist to bridge the gap between our engineering and implementation teams — ensuring smooth onboarding and integration of our healthcare software solutions. In this role, you’ll configure, customize, and support implementations for healthcare clients, working hands-on with APIs, JSON, and workflows. It’s the perfect opportunity for someone who enjoys solving complex problems and collaborating cross-functionally — without being a full-time developer.

Requirements

  • 2–5 years of experience in a technical implementation, healthcare IT, or systems analyst role.
  • Working knowledge of JSON, APIs, and JavaScript.
  • Familiarity with workflow automation tools or low-code/no-code platforms.
  • Strong analytical and problem-solving skills.
  • Excellent communication skills, especially when explaining technical concepts to non-technical users.
  • Experience with healthcare systems integration (e.g., EHR/EMR, HL7, FHIR) a strong plus.

Nice To Haves

  • Experience with RESTful APIs, Postman, or similar tools.
  • Knowledge of middleware systems like Zapier, Make, Workato, or Boomi.
  • Interest in improving patient and provider outcomes through technology.

Responsibilities

  • Configure and customize client solutions using our platform tools, workflows, and integrations.
  • Build and manage workflows, data mappings, and automations (using JSON, JavaScript, scripting logic, etc.).
  • Translate client requirements into technical configurations in collaboration with implementation managers.
  • Troubleshoot and resolve integration or workflow issues during onboarding and post-go-live.
  • Document configurations and solutions for knowledge sharing and compliance.
  • Partner with engineering and product teams to report bugs, suggest improvements, and test new features.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for growth and career development within a fast-paced, evolving company.
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