Technical Implementation Consultant

Prime Pay • West Chester, PA

432d • $90,000 - $156,000

About The Position

The Technical Implementation Consultant at PrimePay plays a crucial role in supporting both internal teams and clients within the Human Capital Management (HCM) ecosystem. This position focuses on SQL database operations, designing complex queries, optimizing database performance, and resolving issues related to HR, benefits, and payroll SaaS solutions. The role emphasizes collaboration, innovation, and problem-solving within a growth-oriented environment.

Requirements

• Relevant degree or equivalent work experience in a related field.
• Proven experience in building and implementing SaaS solutions in the HCM space.
• Ability to understand and interpret HCM business requirements.
• Prior experience building and implementing SaaS in the HCM space.
• Proficient in reading, writing, and executing SQL queries.
• Advanced knowledge of report writing concepts and tools.
• Experience working with clients to determine query and report building requirements.
• Advanced Excel skills.
• Understanding of implementation methodologies for SaaS and software configuration.
• Knowledge of REST APIs and experience with tools like Postman, Mulesoft, etc.
• Strong interpersonal skills and ability to manage competing priorities.
• Comfortable with ticket systems like Salesforce, Inspire Planner, etc.
• Maintain a strong aptitude for curiosity and remain motivated to find solutions or create pathways to solve problems.
• Manage competing priorities successfully.
• Experience with ETL tools is a plus.

Responsibilities

• Evaluate and select appropriate report writing tools based on business requirements.
• Document custom queries, configurations, and best practices within report writing tools.
• Formulate and write custom queries to extract targeted data sets, addressing unique business needs.
• Collaborate with stakeholders to scope integration requirements and understand data exchange needs.
• Implement CSV file-based integrations and evaluate the feasibility of using Workato for system integrations.
• Utilize Workato's features to create and configure integrations, staying updated on emerging technologies.
• Facilitate meetings to analyze client's technical requirements on complex reporting and workflow solutions.
• Act as a subject matter expert on PrimePay, providing training and support on enhanced processes.
• Work directly with clients to understand project needs and goals from a technical solution standpoint.

Benefits

• A competitive salary in the $75 - $90K range based on experience.
• Access to personal, group training and career advancement.
• Leadership development through individualized support and career mentoring.
• Medical, dental and vision insurance.
• 401(k) with match.
• Paid time off.
• Paid holidays.
• Flexible spending account.
• Life insurance and STD/LTD.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed