Technical Implementation Analyst

Magnit

3d•$65,000 - $80,000

About The Position

The Technical Implementations Analyst (TIA) will be engaged on new client Managed Service Provider (MSP) implementations and is accountable for elements within the process and technology work stream of the project. The TIA is responsible for planning and driving process and technical related activities necessary to reach implementation objectives including the internal coordination of tasks with a project plan and ensuring that all tasks are completed on time and within budget. In this role, the TIA will work closely with all departments and customers serving as a facilitator, planner, data analyst and problem solver as needed. Working independently and with minimal supervision, the TIA will work on multiple implementations of medium to large scale. Highly developed skills in complex relationship management, conflict resolution and problem solving are required. This position involves travel up to 35% both domestically and internationally.

Requirements

Experience implementing, administering, and configuring third party VMS systems including Fieldglass, Beeline, and IQN
Experience with managing large data sets.
Web-based technical knowledge and VMS or Staffing Industry experience.
Experience configuring, testing and solutioning large, complex, multi-country MSP implementations utilizing various VMS technologies
Experience of managing stakeholders
Ability to be flexible, follow tight deadlines, independently organize and prioritize work
Ability and availability to travel to client sites for face to face meetings, interacting with all levels in an organization including executive management
Ability to maintain composure, solve practical problems and successfully manage a variety of changing situations under stress and against tight deadlines
Superior verbal and written communication skills
Strong organizational and multi-tasking skills
Expert working knowledge of MS Applications – MS Project, Visio, PowerPoint, Excel, Outlook.
15% travel required – may be more dependent on client implementation.
Familiarity with conducting meetings via the web
Deadline and detail-oriented, with ability to multi-task and juggle multiple clients and projects simultaneously.

Responsibilities

In conjunction with the Technical Implementation Manager (TIM) designs, recommends and configures the overall client technical workflow ensuring business requirements are met.
Partners with TIM and technical subject matter experts to develop the detailed technical process flow, business, architecture, integration requirements and decision points for the VMS solution
Leads and coordinates efforts to validate, analyze and prepare client data for configuration and load into the VMS system. Data management activities include and are not limited to, identify gaps, anomalies, formatting, and data scrub.
Works cross-functionally and communicates with TIM, training team, client services team, and client appointed data contacts.
Owns and maintains the VMS configuration workbook throughout an implementation cycle, scrubs final data, builds load files and QA’s all data both pre and post load.
Communicates data content findings to the TIM and/or Project Manager to keep implementation stakeholders engaged
Configures test environment(s) to support solution sign-off (implementation phases) and configures and supports test sites to accommodate UAT and integration testing as needed.
Performs data quality assurance validation for both uploaded and manually entered data touchpoints as related to the test and prod configuration.
Participates in special projects and performs other duties as assigned

Benefits

Magnit will offer you a competitive benefits package, including unlimited PTO, medical, dental, and vision coverage, retirement planning, as well as discounts and perks for tickets, travel, merchandise and more!
Magnit encourages employees to participate in giving back, and we will match employee contributions to favorite charities and support corporate volunteering hours to make a difference in your community!

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