Technical Help Desk Professional
General Dynamics•Idylwood, VA
412d•$65,666 - $88,837
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About The Position
The Technical Desk Professional at General Dynamics Information Technology (GDIT) plays a crucial role in supporting the Department of State (DoS) by diagnosing and resolving IT application issues. This position serves as the first point of contact for IT problem resolutions, ensuring effective communication and support for end-users. The role requires collaboration with the DoS to address a range of technical challenges, utilizing various support channels to provide solutions and maintain service level agreements.
