Technical Enrollment Analyst

Kent State University • Kent, OH

32d • Onsite

About The Position

Performs duties involved with the support of student information systems used to maintain student records and promote student success. These duties may include process redesign, functional specification development, system testing and troubleshooting, compliance reporting, maintenance of production calendars, website development, maintenance of communication plans, and maintenance/development of e-signature/workflow. The position collaborates routinely with all members of the university community, as well as third-party vendors. Reports to designated supervisor.

Requirements

• Bachelor's degree plus two years of experience in a registrar's office or related area.
• OR-
• Associate's degree plus four years of experience in a registrar's office or related area.
• OR-
• Six years of progressively responsible experience in a registrar's office or related area.
• Student systems, workflows, data, and processes
• Student policies, NCAA regulations for competition, state/federal compliance reporting
• Relational databases and structured query language
• Reporting and data visualization tools
• Establish and maintain cooperative working relationships with technical staff, user departments and end users
• Manage time and resources and effectively balance priorities
• Participate as a member of a cross-departmental project team
• Conduct effective training and presentations
• Maintain high level of quality control
• Possess high degree of attention to detail
• Integrate information technology solutions with business processes to form a new application or business process
• Analyze and exercise judgment outside established protocols
• Work effectively with co-workers, students and university community to support a student's-first environment.
• Take personal responsibility for quality and timeliness of results for projects and tasks

Responsibilities

• Assist in the redesign of business processes, development of functional specifications and test scenarios, complete user testing and create/maintain documentation as needed for new, modified or upgraded technology and processes.
• Complete ad hoc reporting and compliance reporting activities.
• Complete required and timely website updates.
• Develop and maintain e-signature documents and workflow processes.
• Maintain office production calendar to ensure critical systems and processes are student ready.
• Implement and manage communication plans to faculty, staff, and students.
• Provide functional and technical guidance to support staff who work on a project or assignment on a temporary or intermittent basis.
• Provide support for student systems such as Degree Audit, ERP System, and other associated systems
• Perform related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Number of Employees: 5,001-10,000 employees