Technical Engagement Consultant

Medable

7d•Remote

About The Position

Medable's mission is to get effective therapies to patients faster. We provide an end-to-end, cloud-based platform with a flexible suite of tools that allows patients, healthcare providers, clinical research organizations and pharmaceutical sponsors to work together as a team in clinical trials. Our solutions enable more efficient clinical research, more effective healthcare delivery, and more accurate precision and predictive medicine. Our target audiences are patients, providers, principal investigators, and innovators who work in healthcare and life sciences. Our vision is to accelerate the path to human discovery and medical cures. We are passionate about driving innovation and empowering consumers. We are proactive, collaborative, self-motivated learners, committed, bold and tenacious. We are dedicated to making this world a healthier place.

Requirements

6+ years of experience in technical consulting, solution engineering, or forward deployed engineering roles within life sciences or health technology, or a combination of education and experience.
Hands-on experience with AI/ML implementations, integrations, and enterprise-scale deployments.
Experience implementing AI agents, workflow orchestrators, or LLM-driven automation in regulated environments.
Agentic-pattern grounding
Experience designing or deploying autonomous workflow agents, reasoning loops, or multi-agent orchestration models.
Enterprise LLM systems
Exposure to enterprise-grade LLM application stacks, including retrieval, tool-use, integration patterns, and guardrail frameworks.
Regulated-environment AI
Ability to design AI-driven automation that aligns with governance, auditability, and compliance constraints.
Human-in-the-loop systems
Experience implementing human-supervision loops or safety-gated AI workflows in production systems.
Deep knowledge of eClinical technologies, including EDC, eCOA, CTMS, RTSM/IWRS, and interoperability standards.
Strong technical skills with experience in APIs, cloud platforms, data integration, and modern software architectures.
Proven ability to translate complex technical concepts into clear business value propositions.
Exceptional communication, presentation, and stakeholder management skills.
Demonstrated success working in a fast-paced, customer-facing environment.
Bachelor’s or Master’s degree in Computer Science, Engineering, Life Sciences, or a related discipline.

Responsibilities

Lead technical pre-sales engagements with prospective customers, serving as the primary solution consultant and technical advisor.
Collaborate with business development, solution consulting, and product teams to design tailored solutions that align Medable’s capabilities with customer needs.
Demonstrate Medable’s platform through live demos, technical deep dives, and proof-of-concept engagements.
Assess customer requirements and architect integrations with eClinical technologies, AI-driven applications, and enterprise systems.
Serve as a subject matter expert in eClinical trial technologies, digital health, and emerging technologies in the life sciences industry.
Partner with product and engineering teams to provide feedback from the field, influencing product roadmap and go-to-market strategies.
Build trusted relationships with technical and executive stakeholders at customer organizations.
Contribute to RFP responses, solution designs, and technical proposals.
Other duties as assigned.

Benefits

Flexible Work
Remote from the start, we believe in a flexible employee experience
Compensation
Competitive base salaries
Annual performance-based bonus
Stock options for employees, aligning personal achievements to Medable's success
Health and Wellness
Comprehensive medical, dental, and vision insurance coverage
Carrot Fertility Program
Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA)
Wellness program (Mental, Physical and Financial)
Recognition
Peer-to-peer recognition program, celebrating achievements and milestones
Community Involvement
Volunteer time off to support causes you care about