Technical Enablement Manager

Huntress

72d • $135,000 - $140,000

About The Position

Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service. We protect 4M+ endpoints and 7M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting.

Requirements

• 3–5+ years directly designing and delivering technical enablement programs (onboarding, certifications, labs, demo environments), with a preference for 3+ years of prior experience in a Technical Customer-Facing Role
• Experience in the cybersecurity industry and preferred familiarity with malware, threat intelligence, cloud platforms AWS, Azure, GCP
• Demonstrated success in cross-functional collaboration with Product, Engineering, Sales, and PMM teams
• Proven ability to create and scale certification programs or structured technical readiness pathways
• Strong technical fluency in cybersecurity, SaaS infrastructure, familiarity with EDR/MDR products; able to translate and enable complex technical concepts into scalable enablement programs
• Expertise in instructional design for technical learners (SEs, TAMs, solution consultants)
• Excellent facilitation, communication, and presentation skills across both technical and non-technical audiences
• Strong project management and stakeholder alignment skills — able to lead cross-functional initiatives independently
• Data-driven mindset, strong analytical skills with experience measuring training effectiveness and linking enablement programs to field outcomes
• Strategic problem solver: anticipates challenges in technical adoption and builds proactive solutions
• Excellent verbal and written communication skills
• Ability to work independently in a remote environment
• Experience using Salesforce and sales engagement tools (Gong, Mindtickle, LinkedIn, Outreach, Sales Navigator, etc.)

Responsibilities

• Strategize with leaders across Product, Engineering, Sales, and PMM to identify and prioritize technical enablement workstreams
• Work with the Sales Engineer leaders and other functions to enhance and update systems to automate workflows, leveraging AI to optimize operational efficiency
• Lead cross-functional projects, provide direction, and keep stakeholders informed and aligned on product roadmaps and product release training
• Deliver end-to-end programs such as Sales Engineers and Technical Account Managers onboarding, certifications, advanced technical trainings, and a new global onboarding program that will scale with the hypergrowth of the global Sales Engineer and Technical Account Manager teams
• Set and manage priorities for technical enablement independently, while contributing to broader enablement planning
• Anticipate blockers in technical readiness and translate field insights into solutions
• Maintain and evolve technical resources, work cross-functionally to plan/coordinate deliverables from Product Management/Systems Engineering on upcoming releases, and showcase new products and capabilities in our demo
• Integrate technical enablement with Sales Acceleration initiatives and contribute to the global enablement calendar
• Assist with sales-focused training where a technical Subject Matter Expert is needed
• Gain a passionate understanding of 'Why Huntress': our cybersecurity products, our human-led SOC, our monthly educational webinars, and competitor offerings
• Align to our core values of Own It, Elevate it, and Send it!

Benefits

• 100% remote work environment - since our founding in 2015
• Generous paid time off policy, including vacation, sick time, and paid holidays
• 12 weeks of paid parental leave
• Highly competitive and comprehensive medical, dental, and vision benefits plans
• 401(k) with a 5% contribution regardless of employee contribution
• Life and Disability insurance plans
• Stock options for all full-time employees
• One-time $500 reimbursement for building/upgrading home office
• Annual allowance for education and professional development assistance
• $75 USD/month digital reimbursement
• Access to the BetterUp platform for coaching, personal, and professional growth

What This Job Offers

• Number of Employees: 501-1,000 employees