Technical Document Control Coordinator

FedEx • Collierville, TN

31d • Onsite

About The Position

The Technical Document Control Coordinator is responsible for creating, revising, and maintaining technical quality process documents and records required to meet management standards and quality system requirements. This role also identifies and recommends standards to ensure product compliance with predetermined specifications.

Requirements

• High school diploma or GED required.
• Three (3) years of experience in a warehouse environment.
• Experience in document control, revisions, and document maintenance.
• Experience editing and/or authoring SOPs and maintaining training documents.
• Advanced Microsoft Office skills, including Outlook, Excel, and Word.
• Customer service driven.
• Strong team player.
• Ability to follow policies and procedures
• Ability to read, write, and interpret information
• Ability to add, subtract, multiply, and divide
• Ability to use hands to finger, handle, or feel
• Ability to sit, walk, or stand for the duration of the shift
• Must possess visual acuity to perform essential job functions
• Ability to conduct physical tasks with a full range of motion throughout the warehouse environment
• Ability to lift/carry items up to 50 pounds

Nice To Haves

• WMS experience preferred.

Responsibilities

• Create, edit, and maintain work instructions, process maps, and other internal process control documents.
• Collaborate with department management, product manufacturers, and customers.
• Work with the operations team to implement process improvements and revise work instructions accordingly.
• Participate in quality initiatives such as process analysis and assist in identifying root causes of process issues.
• Document revised processes by identifying the appropriate sequence of events.
• Run reports on previous similar models to gather historical data.
• Communicate effectively--both verbally and in writing--with internal and external customers.

Benefits

• Tuition reimbursement program
• Holiday pay and accrued paid time off (Vacation and PTO)
• Medical, dental, vision, and voluntary benefits available on day one
• Basic life insurance
• Basic AD&D coverage
• Supplemental Life and Supplemental AD&D
• Short-Term and Long-Term Disability (for full-time employees after 180 days of service)
• Paid parental leave for both moms and dads
• Paid bereavement and jury duty

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Couriers and Messengers
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees