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Phorest Salon Software is a rapidly growing tech company on a mission to help beauty businesses thrive. Our software empowers premium salons, spas, and aesthetic clinics with a suite of tools designed to enhance client experiences, streamline operations, and drive business growth. With a presence in the heart of the beauty industry, we are committed to fostering innovation, excellence, and community. At Phorest, we don't just build software-we build success stories. We are seeking a motivated and detail-oriented Customer Support Agent to join our US Support Team located in the PST time zone! This is an ideal position for someone who enjoys investigating, problem solving, and interacting with people on a daily basis. Use your experience to diagnose and troubleshoot basic queries as well as your customer service skills to answer questions on everyday software functions via phone and email.