Technical Coordinator - Surgical Pathology

University Hospitals•Cleveland, OH

66d

About The Position

Performs (covers bench assignments as needed) and evaluates high complexity tests while providing technical direction and guidance to laboratory employees as needed. Demonstrates clear communication with team members to optimize laboratory operations. Organizes personnel and activities in an assigned laboratory section/ discipline. Provides feedback to Laboratory management regarding performance of team members and documents accordingly.

Requirements

Associate's Degree (Required) or Bachelor's Degree in a biological or chemical science, or education (Required) and Experience necessary to qualify as a General Supervisor under CLIA ‘88 personnel requirements and ASCP certification.
2+ years experience in a highly complex laboratory setting within defined clinical disciplines i.e. Chemistry, Hematology, Coagulation, Urinalysis, Molecular, Microbiology, Histology, Cytology, etc. (Required)
Thorough knowledge of testing procedures and quality standards (Required proficiency)
Problem solving skills (Required proficiency)
Technical expertise (Required proficiency)
Use of laboratory instrumentation (Required proficiency)
Use of computer word processing, spreadsheet and LIS software (Required proficiency)

Nice To Haves

Experience necessary to qualify as a General Supervisor under CLIA ‘88 personnel requirements and ASCP certification. (Preferred)
Medical Lab Technician (MLT-ASCP) (Preferred) or Medical Technologist (MT-ASCP) (Preferred)

Responsibilities

Ensures quality control and quality assurance program appropriate for the testing performed and that parameters for acceptable levels of analytic performance are maintained throughout the entire testing process through pre-analytical, analytical, and post-analytical phases
In collaboration with Supervisor and Manager, ensures up-to-date and well-developed policies and procedures are in compliance with quality and regulatory standards. Conducts scheduled monitoring and audits to regularly review and evaluate regulatory compliance gaps and deviations. Escalates any gaps to medical and CLIA directors in timely fashion with suggestions of process improvement to avoid future gaps.
Monitors and improves compliance to accreditation and regulatory checklist items. Maintains knowledge of relevant checklists through active participation in inspection process.
Participates (or guides) in assay validation design and write ups.
Assist in development and implementation of workflows while ensuring that employees understand their responsibility of tasks.
Engages in continuous process and service improvement. Designs recommendations to improve operational efficiency and accuracy of results while maintaining laboratory productivity. Monitors workload and identifies capacity constraints and executes plans to smooth out variations.
Assists with laboratory support functions (i.e. supply inventory and ordering, alternate suppliers).
Organizes proficiency testing and competency assessments.
Coordinates departmental education programs.
Prepares work schedules.
Other duties as assigned.
Performs other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.