Technical Control Facility QA/QC

TekSynap•Arlington, VA

3d•Onsite

About The Position

We are seeking a Technical Control Facility QA/QC to join our team supporting DISA JSP ETM in Arlington, VA. T ekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at www.TekSynap.com . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.

Requirements

Experience: 3-5 years of relevant experience
Certifications: CompTIA Security+ CE
Computing Environment Certification: CCNA or CCNA Collaboration
Clearance: Must possess Top Secret/SCI clearance

Responsibilities

Provide circuit restoration, fault isolation, and status reporting services in accordance with DISAC policies and procedures.
Conduct circuit engineering, system engineering, Quality Control (QC), testing, trend analysis, and performance monitoring.
Ensure compliance with DISA regulations and local JSP policies.
Prepare and review all work products for technical and grammatical correctness.
Update and maintain Documentation Style Guides and templates.
Receive, log, track, and resolve trouble tickets from various sources.
Implement and enforce quality control measures in accordance with DISAC and local JSP policies to ensure adherence to operational procedures and standards.
Conduct regular audits and inspections of circuit engineering, system engineering, and maintenance activities to verify compliance with established protocols and specifications.
Develop and maintain a robust QC testing program to evaluate equipment performance, identify faults, and ensure optimal functionality of telecommunications networks.
Analyze trend data and performance metrics to identify areas for improvement and implement corrective actions as necessary.
Collaborate with stakeholders to address customer feedback and resolve issues related to service quality or performance.
Monitor and track circuit restoration and fault isolation activities to ensure timely response and resolution of service disruptions.
Review documentation, reports, and incident logs to verify accuracy, completeness, and alignment with regulatory requirements.
Provide training and guidance to personnel on QC procedures, standards, and best practices to promote a culture of quality excellence within the technical control facility.
Maintain documentation of QC processes, findings, and corrective actions taken for internal records and compliance purposes.
Serve as a point of contact for QC-related inquiries, audits, or assessments conducted by regulatory agencies or external stakeholders.
Experience with BICSI installation regulations and standards.