Technical Content Developer II
About The Position
Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities. With nearly 12,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and leadership focus on diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities. Want to work with highly motivated individuals on high-performance teams? Join WWT today! What is the ATC? Our Advanced Technology Center (ATC) is like no other testing and research lab. We call it an ecosystem that is front ended by our WWT Platform (Website). It's the place engineers and architects go for exclusive resources, guidance and tools. In the ATC, we provide Labs, Learning Paths, Cyber Range, Proof of Concepts, Lab Hosting Programs, and WWT Research. These offerings are meant for our Customers, Partners, and Internal Employees who need training and education on the latest and greatest solutions across all technology domains.
Requirements
- 3+ years of experience developing technical or educational content
- Strong written and verbal communication skills
- Experience creating learning content for technical audiences (e.g., IT, software, cloud,networking, security, Artificial Intelligence)
- Experience with authoring tools (e.g., Adobe, Articulate, Camtasia, Markdown, Git-based workflows)
- Experience with AI content development tools for voice and video generation
- Experience working with SMEs and cross-functional teams
- Comfort working in fast-paced, agile environments
Nice To Haves
- Bachelor’s degree in graphic or digital design
- Experience in a tech learning, training, or education company
- Hands-on technical background (e.g., software development, IT operations, networking, cloud platforms)
- Experience with API integration and process workflow development
Responsibilities
- Design and develop technical learning content, including:
- Online courses, modules, and learning paths
- Videos, tutorials, and written technical guides
- Translate complex technical topics into clear, learner-friendly content
- Collaborate with SMEs to validate accuracy and relevance
- Develop content creation standards and practices to improve efficiency
- Update and maintain content to reflect evolving technologies and customer needs
- Work with product and platform teams to ensure content integrates seamlessly into the learning experience
- Incorporate learner feedback and analytics to continuously improve content quality
- Ensure content meets accessibility, quality, and brand standards
Benefits
- Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
