Technical Content Design Intern

Illumio • Sunnyvale, CA

64d • $30

About The Position

Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. Powered by the Illumio AI Security Graph, our breach containment platform identifies and contains threats across hybrid multi-cloud environments – stopping the spread of attacks before they become disasters. Recognized as a Leader in the Forrester Wave™ for Microsegmentation, Illumio enables Zero Trust, strengthening cyber resilience for the infrastructure, systems, and organizations that keep the world running. This is a 12 week internship program beginning on May 26th 2026 or June 22nd 2026. Location: Onsite 5 day's a week at Headquarters in Sunnyvale, CA.

Requirements

• Currently enrolled in a full-time bachelor's degree program in Graphic Design or related field with an expected graduation date in Winter 2026/Spring 2027.
• Ability to build visually engaging diagrams and content for a technical audience.
• Understanding of graphic design principles and best practices.
• Strong focus on detail to ensure accuracy in visual design.
• Excellent problem-solving, analytical skills, and attention to detail.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• A passion for learning and continuous improvement.

Responsibilities

• Review the existing technical documentation, identify gaps or areas for improvement, and build visual journeys that will help customers learn and use our products.
• Look at information architecture to ensure the narrative flow and structure of the design is logical and intuitive for users to follow.
• Use visual design elements to explain technical concepts so that it’s visually engaging and easy to follow for multiple audience types.
• Collaborate with cross-functional engineering teams to identify bottlenecks and propose solutions for improved usability.
• Research and evaluate industry-leading AI tools for visual design.

Benefits

• Hands-on experience creating and refining technical documentation for enterprise-grade cybersecurity products.
• Opportunities to work with industry-standard tools using AI.
• Collaboration with cross-functional teams including engineering and product management.
• Mentorship from experienced technical writers, product managers, and UX designers.
• A deeper understanding of how documentation supports product usability, customer success, and enablement.
• A collaborative and inclusive environment that values clarity, precision, and continuous learning.

What This Job Offers

• Career Level: Intern
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees