Technical Content and Enablement Manager

4 Over llc

3d • $110,000 - $120,000 • Remote

About The Position

The Technical Content and Enablement Manager is responsible for equipping resellers, distributors, and strategic partners with the knowledge, tools, and resources needed to successfully position, sell, and deliver our solutions. This role blends learning strategy, technical content development, and partner experience design to drive engagement, capability, and revenue growth across the partner ecosystem. The Technical Content and Enablement Manager will also own the planning and execution of onsite partner events, including educational programs and facility tours, ensuring a high-impact and consistent partner experience.

Requirements

• 5+ years experience in partner enablement, training, product marketing, or related field
• Experience developing technical or instructional content
• Self-Motivation & Accountability: Highly self-directed professional who demonstrates initiative, ownership, and accountability. Ability to manage workloads independently, stay focused on priorities, meet deadlines consistently, and deliver high-quality work with minimal supervision in a fast-paced, deadline-driven environment.
• Strategic Thinking & Decision Making: Strong critical thinking skills with the ability to balance strategic vision with hands-on execution. Capable of analyzing complex information, identifying problems, and making sound decisions independently while translating high-level strategies into actionable business and system requirements.
• Technical & Instructional Content Development: Demonstrated experience developing technical and instructional content including partner documentation, playbooks, training programs, presentations, and enablement materials. Ability to translate complex technical concepts into clear and practical resources for both technical and non-technical audiences.
• Communication Skills: Excellent written and verbal communication skills with the ability to clearly communicate complex ideas to diverse audiences, including cross-functional teams, partners, and senior leadership. Ability to read and interpret corporate policies, job-related documents, and written and verbal instructions in English to ensure effective and compliant job performance.
• Technology Proficiency: Experience working within digital and content-driven environments, including familiarity with SEO principles and lifecycle marketing concepts. Hands-on experience with platforms such as HubSpot, Jira, Microsoft Office, and Sprout Social; familiarity with Adobe Creative Suite and project management platforms is a plus. Experience working with learning technologies or Learning Management Systems (LMS) is also beneficial.
• Program & Project Management: Strong program and project management capabilities with the ability to lead and execute multiple initiatives simultaneously. Comfortable managing competing priorities, short lead times, and evolving project requirements while consistently delivering projects on schedule.
• Time Management & Execution: Exceptional organizational skills with the ability to prioritize work effectively, manage multiple deadlines, and execute tasks efficiently without direct supervision.
• Partner Enablement & Channel Ecosystem Support: Experience supporting reseller, distributor, or partner ecosystems through training programs, enablement content, and resources that improve product knowledge, sales effectiveness, and operational alignment.
• Event & Training Program Management: Experience planning and managing training programs, educational initiatives, or partner events including agenda development, stakeholder coordination, and logistics to deliver engaging and impactful experiences.
• Cross-Functional Collaboration & Teamwork: Strong collaborator who works effectively across sales, marketing, product, and operations teams in a fast-paced environment. Demonstrates the ability to influence stakeholders, build relationships, and maintain alignment across internal teams and partner networks.
• Industry & Business Environment Awareness: Understanding of B2B business environments, with familiarity in manufacturing, print, production, or other operational industries that leverage partner-driven sales and service models.

Responsibilities

• Design and deliver partner enablement programs that improve product knowledge, sales effectiveness, and operational understanding.
• Create structured learning paths, onboarding experiences, and just-in-time performance support resources.
• Lead planning and execution of recurring onsite partner events across multiple locations, including design of agendas that balance education, product exposure, and relationship building, coordinating cross-functional participation (sales, operations, leadership), and managing other event logistics.
• Identify partner capability gaps and develop targeted enablement initiatives.
• Collaborate with sales, product, and operations teams to ensure accuracy and relevance of training.
• Develop and maintain partner-facing technical documentation, guides, and reference materials.
• Create educational and enablement content such as playbooks, presentations, videos, and toolkits.
• Partner within marketing to align enablement content with broader campaigns and product launches.
• Ensure content is clear, accessible, and aligned to partner needs and use cases.
• Execute and optimize website, UI, and UX enablement content by partnering with digital, product, and marketing teams to translate complex offerings into clear page-level messaging, workflows, FAQs, and conversion-focused content that supports partner and customer self-service across brand sites and portals.
• Develop and deploy B2B and B2C sales and marketing collateral including sell sheets, product one-pagers, comparison guides, onboarding kits, and campaign-ready assets, ensuring materials are tailored by audience, channel, and use case and are easily activated by partners and internal teams.
• Define and track KPIs such as partner engagement, training completion, and content utilization as well as gather partner feedback and continuously improve enablement programs.
• Up to 20% travel may be required.
• Attend all department/company meetings as requested.
• Other duties as assigned.

Benefits

• Medical, Dental, Vision, Life/AD&D Insurance, Disability, and Flexible Spending Accounts (FSAs) for Health Care and Dependent Care
• 4over pays 100% of the employee’s premium for his/her Basic Life/AD&D Insurance in the amount of 1x the employee's annual salary, up to $500,000
• Coverage will be effective on the 1st of the month following 1 month of continuous regular full-time employment
• New employees are eligible to enroll the first of the month, following 1 month of employment
• Semi-annual open enrollment (January 1st and July 1st)
• Discretionary employer match; typically, 50% of employee deferrals up to 6% of compensation
• Immediate Vesting
• 9 Paid Holidays
• Accumulating PTO to be used after 90-days of continuous and active full-time service

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed