Technical Consultant

Appian Corporation • McLean, VA

293d

About The Position

Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things. Are you looking to combine your passion for technology with your penchant for strategic problem solving? Appian Customer success is obsessed with great customer outcomes. We deliver mission-critical business impact fast, and are directly responsible for partnering with our customers to bring their best ideas to life. Joining the Customer Success team will provide you with the support and growth you need to strengthen and evolve your skills within the consulting field. We are seeking a Technical Consultant to join our Customer Success team. In this role, you will be engaging with our customers post-sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibility will be to work throughout the entire project life-cycle to define, design, develop and implement custom software solutions using Appian’s low-code platform for our commercial clients. This includes working within an agile environment to understand our client’s business processes and technical needs, launch new relational data models in production, and developing APIs to integrate with multiple systems. You will also collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle and drive adoption by empowering clients to become self-sufficient with building process applications on their own.

Requirements

• 1+ years of experience with hands-on software development or technical consulting.
• Experience with object oriented programming.
• Experience working with relational databases and database design/data modeling.
• SQL skills (writing queries, joins, views, etc).
• Ability to work with clients to define business processes and gather functional and technical system requirements.
• Excellent communication skills, passion for technology and continuous learning.
• Experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints).
• Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework).
• Integrations experience using APIs such as REST and SOAP, JDBC connections, and web services.
• Familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred).

Responsibilities

• Engage with customers post-sales to develop software solutions on the Appian platform.
• Work throughout the entire project life-cycle to define, design, develop and implement custom software solutions.
• Understand client’s business processes and technical needs.
• Launch new relational data models in production.
• Develop APIs to integrate with multiple systems.
• Collaborate with client’s technical teams and business users throughout the software and development life cycle.
• Drive adoption by empowering clients to become self-sufficient with building process applications.

Benefits

• Training and Development: Focus on equipping new hires with the skills and knowledge for success through department-specific training.
• Continuous learning with dedicated mentorship and the First-Friend program.
• Diverse array of growth and development opportunities, including leadership programs and tuition reimbursement.
• Community rooted in respect with 8 employee-led affinity groups.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree