As a Technical Consultant at IBM Corporation, you will act as the single point of contact for all client requirements and external third-party clients, updating internal and third-party stakeholders. You will lead technical project activities by collaborating with delivery teams in the US and India, providing smarter technical solutions for production issues, ongoing maintenance activities, resolving production defects within SLA, and implementing minor enhancements following the client's defined processes. Your role will involve collaborating with client business to understand healthcare process compliance, attending healthcare audits, identifying blockers or repetitive defects in applications, and developing permanent solutions to improve and enhance the performance of health insurance billing, payment, benefits, and claim processing applications. You will communicate and escalate system availability issues to third-party business in a timely manner to minimize business impact. Additionally, you will provide technical leadership to the team for after-release support of projects implemented or deployed into production, analyze gaps in existing systems, and identify opportunities for improvement. You will propose emergency fixes and resolve critical impacts or defects, participate in upgrades for internal products and services supporting third-party to keep infrastructure up-to-date for applications to function as expected in production instances, and provide subject matter expert support to internal business partners by responding to business partner inquiries. Working closely with business partners, developers, and quality assurance analysts, you will ensure requirements and design are communicated effectively to all stakeholders and varying levels of the organization. You will act as the liaison between business partners, developers, and project management groups, strategizing solutions that support long-term business objectives, ensuring IT deliverables align with business requirements with measurable results, and collaborating with the QA team to ensure testing efforts align with system deliveries and business processes. You will also develop estimates for application functionality enhancements.