Technical Co-founder (CTO) - AI staffing platform

FutureSight • New York, NY

20h

About The Position

LexStaffing is building a managed AI staffing platform designed for solo practitioners and small law firms. Their initial offering, Ava, functions as an AI Front Desk, providing 24/7 call answering, structured intake capture, consultation booking, and outbound callbacks, all aimed at reducing operational burden for lawyers. The company operates on a Role-as-a-Service (RaaS) model, where Ava is positioned as a staff hire, fully managed, trained, monitored, and improved by LexStaffing. The focus is on delivering outcomes such as time saved, calls answered, and consultations booked, rather than requiring configuration effort from the lawyer. Problem and solution validation are complete, with multiple live pilots currently entering production evaluation. The next critical phase involves proving in-production technical reliability, delivery economics, and scalability, ensuring the product functions flawlessly in a live environment.

Requirements

• 6+ years of hands-on software engineering experience.
• Direct experience with voice systems, conversational AI, or real-time AI workflows.
• Experience deploying LLM-powered systems into production, not just prototypes.
• Capability to architect and implement the strategy for building and self-hosting custom models over time to meet legal/privacy needs.
• Strong understanding of: Reliability engineering, Human-in-the-loop systems, Edge-case management.
• Experience building service-heavy or managed platforms, not just pure SaaS.
• Comfort working closely with business leadership and owning delivery outcomes.

Nice To Haves

• Experience in legal tech, healthcare, or other trust-sensitive verticals.
• Experience running production systems with real-world users under time pressure.
• Prior founder or early-stage leadership experience.

Responsibilities

• Operate as a dedicated partner focused on sustainable equity appreciation and long-term organizational value, rather than prioritizing immediate high-level compensation.
• Architect and maintain "Ava’s" voice and workflow systems with an obsessive focus on uptime and latency, valuing a system that works every time over a "clever" demo that fails in the field.
• Design the internal infrastructure that enables the team to configure, monitor, and optimize AI performance behind the scenes, ensuring service scalability without increasing engineering headcount.
• Directly manage the trade-offs between AI quality and cost-per-call, ensuring the technical architecture remains highly profitable within the $499/month pricing model.
• Navigate technical uncertainty with a steady hand, saying "this won't scale" or "this isn't ready" when necessary to protect the integrity of the product and the trust of users.
• Take full accountability for the end-to-end technical lifecycle—from the first line of code to the final outcome of a live pilot—motivated by building a tool that lawyers depend on for their livelihood.
• Partner with the Founder to define the product roadmap, aggressively cutting features that threaten delivery or economics while doubling down on those that solve the lawyer’s "operational burden."
• Build and lead a lean, high-leverage technical team, setting the standard for code quality, logging, and audit trails so that every AI outcome is explainable and reviewable.
• Act as the technical face of LexStaffing during fundraising and due diligence, translating complex voice AI and telephony architecture into a compelling vision for investors and partners.

Benefits

• A significant equity package: Participate in the upside of company growth as a co-founding member.
• Opportunity to build, grow and develop a team as the company grows.
• Shape the culture and technical direction of a venture with your contributions.
• Collaborate with Talented Peers: Work with a passionate and experienced team of entrepreneurs dedicated to building something unique and transformative.
• Continuous Learning and Growth: Engage in professional development and constant learning opportunities, expanding your skills while tackling challenging, meaningful projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed