Technical Claims Specialist, WC

Liberty Mutual Insurance • Orlando, FL

3d • Remote

About The Position

This is a complex claims role responsible for end-to-end handling of small commercial Workers’ Compensation claims, including high-severity and litigated matters. The position primarily supports CT, MA, NJ, PA, and RI and requires strong technical expertise and multi-jurisdiction experience.

Requirements

• Prior Workers’ Compensation claims experience, including complex and litigated case handling
• Proven negotiation, litigation management, and analytical skills
• Excellent communication, organization, and decision-making abilities
• May require state-specific claims adjuster licensing; candidates must hold (or be able to obtain and maintain) all necessary licenses for CT, MA, NJ, PA, and RI.
• A Bachelors degree or equivalent business experience is required
• In addition, the candidate will generally posses 5-7 years of related claims experience with 1-2 years of experience in complex claims
• Demonstrated proficiency in Excel, PowerPoint as well as excellent written and verbal communication skill required

Responsibilities

• Investigate, evaluate, and resolve complex and litigated WC claims with accuracy and timeliness
• Set and manage reserves; develop resolution strategies; negotiate settlements
• Partner with defense counsel and vendors; manage litigation plans and outcomes
• Ensure compliance with state statutes, regulations, and internal guidelines
• Communicate effectively with insureds, brokers, medical providers, and internal stakeholders

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees