Technical Claim Director-Design and Miscellaneous Professional Liability (hybrid)

RLI Insurance Company • Chesterfield, MO

1d • Hybrid

About The Position

Join RLI’s Professional Services Group (PSG) as a Technical Claim Director, where you’ll handle complex, multi-party professional liability matters involving architects, engineers, surveyors and other miscellaneous professionals. You’ll be part of a collaborative team of examiners focused on resolving technically challenging claims with nuanced expert analysis, creative problem-solving and intensive contractual risk transfer analysis. This role offers the opportunity to take ownership of claims across a nationwide coverage area, requiring strategic thinking, detailed investigation, and discerning attorney management. We’re looking for someone who can proactively manage a balanced caseload, share knowledge with the team, and uphold RLI’s reputation for technical excellence and proactive claims handling.

Requirements

• Typically requires a bachelor’s degree in business administration, insurance, or a related field and 10+ years of relevant legal or insurance related experience or Juris Doctorate with relevant insurance defense litigation experience.
• Meaningful experience handling claims under professional liability policies.
• The ideal candidate will have superior working knowledge of case law, statutes, and procedures impacting the handling and value of claims.
• Proactive investigation, risk transfer, claim handling, attorney management, and claims resolution are essential.
• Superior writing and communication skills to work effectively with insureds, claimants, underwriters, and upper management.

Responsibilities

• Proactively and autonomously handle professional liability claims involving design and miscellaneous professional matters.
• Employee will handle both litigation and pre-litigation disputes to achieve optimum payout results by resolving claims fairly, expeditiously, and economically.
• Assess and analyze coverage issues on claims, and issue appropriate coverage letters and documentation.
• Complete timely investigation of claims and post appropriate reserves.
• Pursue risk transfer opportunities, including dealing with contractual indemnity and additional insured issues.
• Handle claims in accordance with RLI's Best Practices.
• Resolve claims in timely manner to an effective outcome.
• Travel to and attend mediations and/or settlement conferences as warranted.

Benefits

• Annual bonus plans
• Employee stock ownership plan (ESOP)
• 401(k) — automatic 3% company contribution
• Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
• Paid time off (PTO) and holidays
• Paid volunteer time off (VTO) to support our communities
• Parental and family care leave
• Flexible & hybrid work arrangements
• Fitness center discounts and free virtual fitness platform
• Employee assistance program
• Comprehensive medical, dental and vision benefits
• Flexible spending and health savings accounts
• 2x base salary for group life and AD&D insurance
• Voluntary life, critical illness, & accident insurance for purchase
• Short-term and long-term disability benefits
• Training & certification opportunities
• Tuition reimbursement
• Education bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level