Technical Business Analyst
EVERSANA•Overland Park, KS
263d
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About The Position
As a Technical Business Analyst for the NICE CXone platform, you will be responsible for understanding business needs, translating them into technical specifications, and working closely with technical teams to deliver effective solutions. This role involves working on the migration from Cisco platforms to NICE CXone, as well as integrating with systems like Salesforce CRM. You will serve as a key liaison between business stakeholders and the technical teams, ensuring that the solutions meet business requirements and align with industry best practices.
